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SL71
Level 1: Cadet

Has anyone tried connecting a Synology rt2600ac to Telstra FTTP? What Internet Connection settings should I be using? I have tried PPPoE (using my login credentials) and Auto but the best I can get is a “Limited Connection” with both methods which gi ...

JoshieWa
Level 1: Cadet

Just looking for the keywords filter on Telstra router to block keywords. Or how to set up a DNS on the router itself. Do I need a server or something like that? This is to block adult content and other websites. Router name is a Technicolor DJA0230T ...

pmktown
Level 1: Cadet

Hi,We have a Gen 2 modem which worked fine until recently. Lately we've been experiencing drop outs(?) when attempting to download on the Telstra TV. i.e the modem will show a green light until we select a show/movie to download on the Telstra TV the ...

cruz81
Level 1: Cadet

Hi,Since I've replaced my old modem for the new one, I'm unable to scan from the scanner to the computer.I can scan form computer and print either, just unable to scan using the printer screen.I've tried setting another router and it worked fine, as ...

abcandt
Level 1: Cadet

Cannot externally ping home modem, is this intentional by Telstra? Do I need to have a "Business Account instead to access server

abthomp
Level 9: Captain

Hooked up our Technicolour Gen 2 this morning. All went well and everything is on line. Only issue I have noted is that on our previous Technicolour Gen 1 modem wifi speeds were 2.4 = 65Mbps and 5 = 2100Mbps.On the Gen 2 the 2.4 speed is 65 but the 5 ...

Rosy52
Level 1: Cadet

A visitor to my home who connected to my guest network has used the MAC address to find information about some of my activity. I have shut down that network but how can I protect my data in the future.

Mrchams
Level 1: Cadet

Am I to believe blocking websites inside of the Parent Control settings doesn't work because Telstra is trying to sell their Broadband Protection service for $10 p/m? https://www.telstra.com.au/internet/extras/broadband-protectBecause it certainly lo ...

hwka
Level 1: Cadet

I attempted a post on CrowdSupport but was denied access.Why?I am a Telstra/NBN customer.I have an account.I have registered.I have a problem to discuss.Should I beg?

35pie
Level 1: Cadet

New installed telstra smart modem gen 2 , wifi connected but no connection  on any Ethernet  ports also no lights of any colour on ports ,have switched  off and on but haven't  factory reset , should  I ? Can the ports be switched  off in the setting ...

abthomp
Level 9: Captain

Hooked up our Technicolour Gen 2 this morning. All went well and everything is on line. Only issue I have noted is that on our previous Technicolour Gen 1 modem wifi speeds were 2.4 = 65Mbps and 5 = 2100Mbps.On the Gen 2 the 2.4 speed is 65 but the 5 ...

Basa1
Level 2: Rookie

I have recently connected a Telstra Gen 2 modem to the NBN and it works great, however with a double brick house wifi was poor so I purchased a Gen 2 Booster.  I followed the included setup guide and I cannot pair the booster (red light).  If I use a ...

Bolognie1
Level 1: Cadet

Have a Telstra Smart Modem Gen 2 set up in bridge mode as I have a netgear router as my main.  I wanted to connect a drive for network file sharing but realised in bridge mode there seems to be no option for this.  Is there a convenient solution or w ...

Buff1969
Level 2: Rookie

Hi,

Telstra just sent me a new Smart Modem Gen 2 (thanks Telstra).  We have quite a big house so the wireless network struggles at the furthest point away from the modem.

Is there some way I can use the old Telstra modem as wireless network booster?

Tha ...

Nogizmo
Level 1: Cadet

wi fi strength from telstra nbn smart modem ..is it 2.4G or higher?

scottw65
Level 1: Cadet

We shut down our home phone a few years ago. When painters subsequently came in they severed the ph connections ( taped them off , pushed them into the wall and put a cover plate on).We have previously used mobile wifi modem for internet but now need ...

Zyzygystevieray
Level 1: Cadet

NBN Is coming and my new smartmodem has arrived. Existing modem is Telstra Technicolor TG797n v3. I've done quite a bit of customization on it, IP range allocation, including some fixed addresses, some port mapping etc etc. Also my own access point n ...

Lud
Level 2: Rookie

What's the range of the WiFi on Telstra Smart Modem as ours is only good for about 10mtr and keeps dropping out  

ITcrazy
Level 2: Rookie

Hi,I am unable to connect to my Netgear router via ethernet cable, I can connect fine via wifi, but as soon as I plug into ethernet it refuses to open the admin page?Any ideas? Thanks

rja13
Level 2: Rookie

Just had NBN connected at our home office with a Telstra Gateway Pro (v7610) modem. We can no longer connect to our work VPN. It worked flawlessly when we were on ADSL2 with both an older modem and a V7610.I have found numerous posts about his but no ...

Tech22
Level 1: Cadet

I’m setting up a Meraki MX to Telstra Netgear V7610 site-to-site VPN, but get the below error from the Meraki, May 14 14:50:51 Non-Meraki / Client VPN negotiationmsg: ignore information because ISAKMP-SA has not been established yet.May 14 14:50:41 N ...

ITcrazy
Level 2: Rookie

Hi,We had to reset our Telstra Gateway Pro V7610 today due to no internet service, once we got everything back up and running I had to go back and configure all the settings for SSID's etc. The one thing I cant get working again is remote management, ...

Paulmc56
Level 1: Cadet

4g backup not working on gen2 modem. After much persistance by me I finally got a consultant that was willing to fault find the problem. Seems that a complete modem reset followed by remove and reinsert SIM and also a power off and on and bingo I now ...

PGee
Level 2: Rookie

Beware the latest firmware update I installed 25-11-2018 (NTGX950C_10.25.01.0); it disabled the user Interface on the App (IPhone) as well as http://m.home. I had to reset as advised on CHAT then set up again. After restart the version was actually l ...

doxxie
Level 1: Cadet

Technicolor DJA023118.1.c.0215-950-RAhttps://www.dnsomatic.com/ Does this configuration appear to work for anyone else? DNSOmatic is a multi dynamic dns updater, in order to update all your dynamic dns settings, you pass through all.dnsomatic.com as ...

CommsGipp
Level 1: Cadet

I have just finished a 45 plus minute chat with Telstra regarding the Telstra Gateway Pro modem I am attempting to commission. I was attempting to reserve addresses on the subnet 192.168.80.0 with address mask 255.255.255.0 (i.e. stock standard addre ...

ScottR_au
Level 3: Gumshoe

It is really annoying that a firmware update occurs in the middle of me streaming live media content doing a reboot and interrupting me. 18.02.2018 05:46:48 Info SYS The Modem is installing a firmware update 18.02.2018 05:47:39 Info SYS The Modem suc ...

unhappyjack
Level 1: Cadet

24 Months of Foxtel NowWith Foxtel Now you can stream the latest TV, shows, documentaries, kids’ content, news and more at home on your TV or on the go.  Choose a Starter Pack from Drama, Pop, Lifestyle, Doco and Kids to enjoy the best and latest ent ...

AaronLund
Level 1: Cadet

Im having a few issues trying to connect my modem router. We are currently on the telstra velocity network and to the best of my knowledge i shouldn't have any issues using any NBN compatible router. I've configured it to use the LAN 4 port as WAN as ...

Sandj958
Level 1: Cadet

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