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Level 24: Supreme Being cf4
Level 24: Supreme Being

As there is no official manual for this modem I have written my own which I hope some people might find useful. It would probably have been better to post as a WiKi but I have never been able to post a WiKi successfully. The manual can be found at li ...

Level 3: Gumshoe

My Telstra Smart Modem Gen 2 ( ARCADYAN) Firewall appears to be blocking internal SMB (port 445) packets between the WiFi and Wired networks. Gateway is Gen 2 Arcadyan LH1000 Firmware 0.07.05r I have a new Synology NAS connected to the gateway via Et ...

Level 1: Cadet

Hi how long does it usually take to activate NBN after I have turned on my modem?

Level 11: Detective

Hi all Just lending support to a mate up the street that there is in fact a significant NBN outage in our neck of the bee-yew-tiful suburb of Forest Lake, 4078, Queensland Australia. Apparently Manila had insisted to my mate that there were no outage ...

Level 1: Cadet

We recently installed NBN and now we can’t get our Brother HL-1210W laser printer to connect to wi-fi network.we have tried all the suggestions on brother website but there is nothing to explain how to make it forget old IP address and connect to new ...

Level 3: Gumshoe

Posting this experience in case others also have issues.  Purchased a new iPhone 11 and after migrating the backup from iPhone 7 plus (via wifi) the wifi would stop as soon as I walked away from the where the router was located.  I then went on a man ...

Level 1: Cadet

My netgear won't charge or turn on. Is there a reset button?

Level 1: Cadet

And I can’t for the life of me get it to connect to my home network!!! I’m running a xs iPhone but has all so tried a sumsung too , do I need to change settings in my modem??

Level 1: Cadet

What are they? nothing came with the modem other than the fridge magnet with the WiFi Name and WiFi Password.I'm trying to set up my printer to work on smart devices and laptop via wifi

Level 2: Rookie

Hi Guys, I have an issue with accessing my alarm system remotely. Everything was fine until a Telstra technician advised me to do a factory reset without checking if I had anything set up. I have created a static IP for the alarm & added it to port f ...

Level 1: Cadet

Modem is currently showing software version:SG7E10001332 which is at least two updates behind the current release, how can I update this. This modem is acting irregularly and appears to be throttling througput and dropping the ethernet connection fre ...

Level 2: Rookie

Hi i have a number of .mp4, .mkv, and .avi files on mu USB drive (along with .srt subtitle files). The USB is about 500GB and connected to my Telstra Smart Modem (NBN).I can read /write to the USB drive from my windows 10 PC (\\ without a ...

Level 2: Rookie

I updated my telstra Personal password, which in the past has also been the password my Netgear Modem uses, for my ADSL2+ connection.After changing my password on the telstra page, my internet connection stopped. Which I expected.When I log into mode ...

Level 1: Cadet

I am trying to set up a Nighthawk D7800 for ADSL as a modem/router and it won't connect.I gaet an error asking me to check my ethernet port on modem and router and make sure there is a cable??I do not want to use a separate modem and router and wonde ...

Level 4: Private Eye

Hi All. I'm an Express VPN customer and have invested in a ASUS RT-AC87U which allows me to update the firmware and run OpenVPN. I have the trusty C6300BD (5510_V10415). I'm hoping to be able to have a WIFI from both devices available. My logic there ...

Level 2: Rookie

Hello, We were having issues with our internet earlier so Telstra sent us a Smart Modem Gen 2 but it keeps dropping out constantly, This is very frustrating when it comes to online games because you get kicked mid game. Everytime it happens I have to ...

Level 3: Gumshoe

I have installed a TP-Link TL-WN881ND wireless PCI Express Adapter on my new desktop. I am disappointed that while my iphone and ipad both have a DL speed of around 45Mbps, my PC can only achieve around 15-20Mbps at the same location within my house. ...

Level 1: Cadet

Hi all,I have two questions, grateful for any help with this!I have a new Smart Modem Gen 2 since we just got NBN. 1.I just noticed that when I I open the modem/router login page ( that the correct password is already ent ...

Level 1: Cadet

Hi how long does it usually take to activate NBN after I have turned on my modem?

Level 2: Rookie

There is a recently announced vulnerability in the Broadcom chipset in some Cable Modems - see the Cable Haunt website Anyone know if any of the Telstra cable modems are affected by this?  

Level 1: Cadet

Following installation of NetGear Factory Reset.- resulting in firmware NTG9X50C_12.06.02.00the dreaded "Detecting service" appears on Nighthawk device. No usage information available.//m.home running on Mac OS Mojave 10.14.6 works OK. Are there any ...

Level 1: Cadet

netgear nighthawk m1 does not show usage for last 4 weeks - it was ok for last 12 months - why

Level 1: Cadet

Recieved a new smart modem after mine was fried in a storm. The modem connects to a 4g switch with 3 computers and a printer running off it. Only 1 computer is connecting to the internet. Any advice on where to look to start sorting this out.. its a ...

Level 2: Rookie

Hi, I have Netgear Nighthawk MK2 for my home internet using 4g.Even when i am not using much internet it uses up alot of data.  I've gone through my 50gb allowance in 2 weeks but i am rarely home using much internet.  i use more off my 4g phone and i ...

Level 24: Supreme Being cf4
Level 24: Supreme Being

Does any one know what the custom settings in the Arcadyan version of the Telstra Smart Modem Gen2 do? Specifically the custom IpV4 and IPv6 rules at the bottom of image below. I have been able to work out that the settings in the table above block o ...

Level 3: Gumshoe

The original post here is closed to additional comments So in order to answer this post I have had to create this one. I now have DuckDns working w ...

Support Team Big_Dan
Support Team

The original thread has been archived, but for background, have a read of this one: I'm pleased to report that it truly was as simple as installing Pi- ...

Level 1: Cadet

I seem to have hit a snag with changing the SSID (Guest) on the modem. While I can change it etc. no issues, the Lan Interface still reflects the old (default) name. Fortunately the DHCP setting for the old name are applied. Possibly just a bug?

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