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Peejay3
Level 1: Cadet

We want to replace our Nighthawh with something we can take in our van that can stream netflix etc and provide wifi / any suggestions. We pay$45:math for 30Gb

Tiger82
Level 1: Cadet

I have recently purchased the Smart Wifi Home Extender discs.I have setup the discs as a seperate SSID from the telstra router. I have been able to connect my PS3 and 3 Iphones to the new extenders but have tried 3 seperate laptops and all say unable ...

Ontheway
Level 1: Cadet

HiI have a laptop that has not been able to see the Telstra NBN Sagemcom F@ST5355 modem but other computers and phones can see the NBN modem. The laptop could see a mobile phone hotspot so I knew that I had not accidently turned the laptop onto fligh ...

Max46
Level 1: Cadet

The wifi light is off. The Interent still accessible through cable. I have powered off and pushed reset button. However no change. Can anybody suggest next step?

gsi
Level 1: Cadet

Hi

I have Telstra cable and a long semi detached house that had inconsistent Wi-Fi.

Google Wi-Fi fixed that but now I cannot use my Telstra Smart modem (gen 1) with Google Wi-Fi to access the 4G backup and my cable connection is very flakey at the mome ...

Scribbles
Level 3: Gumshoe

I am on NBN - have a NBN set up on the wall and a modem - model F@ast 5355. Up till yesterday we had perfect internet. No issues for so very long. Then last night the modem kept turning off. All the lights on the NBN wall unit are green and the modem ...

Datel
Level 2: Rookie

We have Arcadyan LH1000  device provided by Telstra, but we need to connect our Meraki MX68 directly with the fixed public IP address that we have been allocated.After several long phone call supports with telstra, we have finally managed to connect ...

Ck27
Level 1: Cadet

Why does my newly installed Telstra Smart Modem keep switching back to the mobile network constantly. It will not remain on the fixed network. I have tried chatting to support online with no luck . They tried to reboot the modem originally which mean ...

Brendan_Day
Level 1: Cadet

Up until tonight the new modem has been working  fine . But 1 the connection was slow or not connected even though the lights on front or back didn't indicate a problem.2 the modem would no problem use Mobile backup when I disconnected the cable adap ...

Candid
Level 1: Cadet

I have a number of devices at my site that require static IP addresses, Security Cameras, interface devices between my solar systems and the internet.  My Telstra Modem (Netgear V7610) will only let me reserve 9 IP address using firmware V2.2.2.6.  I ...

Ontheway
Level 1: Cadet

HiI have a laptop that has not been able to see the Telstra NBN Sagemcom F@ST5355 modem but other computers and phones can see the NBN modem. The laptop could see a mobile phone hotspot so I knew that I had not accidently turned the laptop onto fligh ...

HappyCat1
Level 2: Rookie

Geoffr177
Level 2: Rookie

Hi, please can anyone tell me how to wirelessly pair a Telstra DECT 9850 phone to a Telstra smart modem Gen 2. It is currently running on ADSL but soon to move to NBN over HFC.Many thanksGeoff

reserchwiz
Level 2: Rookie

We don't want electromagnetic radiation being emitted into the home 24/7. How do we turn off the wifi on modem the switch makes no difference!! The meters alarm went off when it was close to it!! It's disgusting that you are making people so sick!

graham999au
Level 3: Gumshoe

I purchased 2 sets of wifi boosters (4 disks in total). I was able to setup the first set (2 disks) with the Telstra home dashboard app (disc 1 connected to router and disc 2 upstairs). But I have tried everything to connect the additional 2 disks to ...

seanbne
Level 2: Rookie

We purchase 2x twin packs of Telstra Smart Wi-Fi Boosters to replace our apple network, at the suggestion of Telstra support. Following the instructions, and using the Telstra Home Dashboard App worked very well for the first 2, but I am unable to ad ...

SlatsR34
Level 1: Cadet

Hi all, Just having some issues connecting the Smart Modem Gen 2 to my Fritzbox 7490. My Smart Modem Gen 2 details:-- Arcadyan LH1000Boot Version 1.0.38-116.118Firmware Version 0.05.04rHardware Version 01 I initially plugged the LH1000 into the NTD a ...

BeardRoid
Level 1: Cadet

Does anyone know what exactly Telstra have updated in my Telstra Smart Modem Gen2 in the latest Firmware update?It has dropped off one of my Wi-Fi devices and now I can't get it to even see the network.There's been a change to the Wi-Fi settings in s ...

표빗엘렷
Level 1: Cadet

Hey Guys,

I have an NBN Arris CM820 (presumably ADSL, I don’t know though...), which is connected to my Sagecomm F@st 5355. Using Port 1 of the Sagecomm F@ast 5355, I am running a CAT6 (I assume it’s 6) Ethernet cable to my D-Link DHP-P309 AV powerlin ...

Brockaholic
Level 2: Rookie

G’day I have a static IP address so I can connect to my home network remotely.

Since I transferred to the NBN the static ip no longer works.

I tried to change the WAN IP address in Advanced > Internet settings but it can’t be changed (read only).

I have ...

Tiger82
Level 1: Cadet

I have recently purchased the Smart Wifi Home Extender discs.I have setup the discs as a seperate SSID from the telstra router. I have been able to connect my PS3 and 3 Iphones to the new extenders but have tried 3 seperate laptops and all say unable ...

Paulmc56
Level 1: Cadet

4g backup not working on gen2 modem. After much persistance by me I finally got a consultant that was willing to fault find the problem. Seems that a complete modem reset followed by remove and reinsert SIM and also a power off and on and bingo I now ...

PGee
Level 2: Rookie

Beware the latest firmware update I installed 25-11-2018 (NTGX950C_10.25.01.0); it disabled the user Interface on the App (IPhone) as well as http://m.home. I had to reset as advised on CHAT then set up again. After restart the version was actually l ...

doxxie
Level 1: Cadet

Technicolor DJA023118.1.c.0215-950-RAhttps://www.dnsomatic.com/ Does this configuration appear to work for anyone else? DNSOmatic is a multi dynamic dns updater, in order to update all your dynamic dns settings, you pass through all.dnsomatic.com as ...

CommsGipp
Level 1: Cadet

I have just finished a 45 plus minute chat with Telstra regarding the Telstra Gateway Pro modem I am attempting to commission. I was attempting to reserve addresses on the subnet 192.168.80.0 with address mask 255.255.255.0 (i.e. stock standard addre ...

ScottR_au
Level 3: Gumshoe

It is really annoying that a firmware update occurs in the middle of me streaming live media content doing a reboot and interrupting me. 18.02.2018 05:46:48 Info SYS The Modem is installing a firmware update 18.02.2018 05:47:39 Info SYS The Modem suc ...

unhappyjack
Level 1: Cadet

24 Months of Foxtel NowWith Foxtel Now you can stream the latest TV, shows, documentaries, kids’ content, news and more at home on your TV or on the go.  Choose a Starter Pack from Drama, Pop, Lifestyle, Doco and Kids to enjoy the best and latest ent ...

AaronLund
Level 1: Cadet

Im having a few issues trying to connect my modem router. We are currently on the telstra velocity network and to the best of my knowledge i shouldn't have any issues using any NBN compatible router. I've configured it to use the LAN 4 port as WAN as ...

Sandj958
Level 1: Cadet

Csx25
Level 2: Rookie

Hello. I am trying to connect an external hard drive to my cable modem ( Netgear Gateway Max C6300BD) so I can use it as a backup device. The whole house runs macs. I have connected the drive and mounted it, however, it is always read-only, no matter ...

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