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Basa1
Level 2: Rookie

I have recently connected a Telstra Gen 2 modem to the NBN and it works great, however with a double brick house wifi was poor so I purchased a Gen 2 Booster.  I followed the included setup guide and I cannot pair the booster (red light).  If I use a ...

35pie
Level 1: Cadet

New installed telstra smart modem gen 2 , wifi connected but no connection  on any Ethernet  ports also no lights of any colour on ports ,have switched  off and on but haven't  factory reset , should  I ? Can the ports be switched  off in the setting ...

cretsiah
Level 21: Augmented

Had/ Have an issue with the Time of Day parental control on this model.   Rule Settings: computer 1, mac add 1, time allowed 6:00 to 20:30 (Sun - Thurs) = no internet connection computer 1, mac add 1, time allowed 6:00 to 23:00 (Fri - Sat ) = no inte ...

RandomAussie
Level 3: Gumshoe

I know this is officially unsupported but i was sucecessful with aquiring this information once before: https://crowdsupport.telstra.com.au/t5/Modems-Hardware/ports-for-firewall-in-front-of-telstra-router/m-p/720153#M36304 So these settings don't wor ...

Bolognie1
Level 1: Cadet

Have a Telstra Smart Modem Gen 2 set up in bridge mode as I have a netgear router as my main.  I wanted to connect a drive for network file sharing but realised in bridge mode there seems to be no option for this.  Is there a convenient solution or w ...

Natebs
Level 1: Cadet

Hi, I really like the Wi-Fi Booster Gen 1 and have been using for over a year now but every 6 months or so I experience an issue where my Wi-Fi network becomes really slow and unresponsive, and seems like a NBN/Internet issue.  When performing speed ...

Humbleguy
Level 3: Gumshoe

I ran a speed test on my home wifi connection and it has uncovered a throughput that I’m lost to determine what might acting as that on my home network unless it’s my modem that is hooked to my new NBN device perhaps? The test also showed an extender ...

Skynet
Level 1: Cadet

I recently had to "upgrade" from a Telstra Frontier Router to Telstra Smart Modem Gen 2 due to a hardware fault and I have discovered that the "upgrade" has broken my networking setup. It seems that NAT Loopback is not currently supported on the Gen ...

Panther64
Level 1: Cadet

My pair light is off

sirh
Level 2: Rookie

After nbn connection,is there a use for  one HFC cable wall outlet with Netgear Telstra Cable  Adaptor only near my computer, not connected to anything?  My Telstra Internet and home phone services are now connected through nbn HFC  connection box an ...

Basa1
Level 2: Rookie

I have recently connected a Telstra Gen 2 modem to the NBN and it works great, however with a double brick house wifi was poor so I purchased a Gen 2 Booster.  I followed the included setup guide and I cannot pair the booster (red light).  If I use a ...

Bolognie1
Level 1: Cadet

Have a Telstra Smart Modem Gen 2 set up in bridge mode as I have a netgear router as my main.  I wanted to connect a drive for network file sharing but realised in bridge mode there seems to be no option for this.  Is there a convenient solution or w ...

Buff1969
Level 2: Rookie

Hi,

Telstra just sent me a new Smart Modem Gen 2 (thanks Telstra).  We have quite a big house so the wireless network struggles at the furthest point away from the modem.

Is there some way I can use the old Telstra modem as wireless network booster?

Tha ...

Nogizmo
Level 1: Cadet

wi fi strength from telstra nbn smart modem ..is it 2.4G or higher?

scottw65
Level 1: Cadet

We shut down our home phone a few years ago. When painters subsequently came in they severed the ph connections ( taped them off , pushed them into the wall and put a cover plate on).We have previously used mobile wifi modem for internet but now need ...

Zyzygystevieray
Level 1: Cadet

NBN Is coming and my new smartmodem has arrived. Existing modem is Telstra Technicolor TG797n v3. I've done quite a bit of customization on it, IP range allocation, including some fixed addresses, some port mapping etc etc. Also my own access point n ...

Lud
Level 2: Rookie

What's the range of the WiFi on Telstra Smart Modem as ours is only good for about 10mtr and keeps dropping out  

ITcrazy
Level 2: Rookie

Hi,I am unable to connect to my Netgear router via ethernet cable, I can connect fine via wifi, but as soon as I plug into ethernet it refuses to open the admin page?Any ideas? Thanks

rja13
Level 2: Rookie

Just had NBN connected at our home office with a Telstra Gateway Pro (v7610) modem. We can no longer connect to our work VPN. It worked flawlessly when we were on ADSL2 with both an older modem and a V7610.I have found numerous posts about his but no ...

abthomp
Level 9: Captain

I see there's a USB port on the Smart Modem Gen 2. Could I plug a printer into this and have it available to both computers on my LAN?

Tech22
Level 1: Cadet

I’m setting up a Meraki MX to Telstra Netgear V7610 site-to-site VPN, but get the below error from the Meraki, May 14 14:50:51 Non-Meraki / Client VPN negotiationmsg: ignore information because ISAKMP-SA has not been established yet.May 14 14:50:41 N ...

ITcrazy
Level 2: Rookie

Hi,We had to reset our Telstra Gateway Pro V7610 today due to no internet service, once we got everything back up and running I had to go back and configure all the settings for SSID's etc. The one thing I cant get working again is remote management, ...

Paulmc56
Level 1: Cadet

4g backup not working on gen2 modem. After much persistance by me I finally got a consultant that was willing to fault find the problem. Seems that a complete modem reset followed by remove and reinsert SIM and also a power off and on and bingo I now ...

PGee
Level 2: Rookie

Beware the latest firmware update I installed 25-11-2018 (NTGX950C_10.25.01.0); it disabled the user Interface on the App (IPhone) as well as http://m.home. I had to reset as advised on CHAT then set up again. After restart the version was actually l ...

doxxie
Level 1: Cadet

Technicolor DJA023118.1.c.0215-950-RAhttps://www.dnsomatic.com/ Does this configuration appear to work for anyone else? DNSOmatic is a multi dynamic dns updater, in order to update all your dynamic dns settings, you pass through all.dnsomatic.com as ...

CommsGipp
Level 1: Cadet

I have just finished a 45 plus minute chat with Telstra regarding the Telstra Gateway Pro modem I am attempting to commission. I was attempting to reserve addresses on the subnet 192.168.80.0 with address mask 255.255.255.0 (i.e. stock standard addre ...

ScottR_au
Level 3: Gumshoe

It is really annoying that a firmware update occurs in the middle of me streaming live media content doing a reboot and interrupting me. 18.02.2018 05:46:48 Info SYS The Modem is installing a firmware update 18.02.2018 05:47:39 Info SYS The Modem suc ...

unhappyjack
Level 1: Cadet

24 Months of Foxtel NowWith Foxtel Now you can stream the latest TV, shows, documentaries, kids’ content, news and more at home on your TV or on the go.  Choose a Starter Pack from Drama, Pop, Lifestyle, Doco and Kids to enjoy the best and latest ent ...

AaronLund
Level 1: Cadet

Im having a few issues trying to connect my modem router. We are currently on the telstra velocity network and to the best of my knowledge i shouldn't have any issues using any NBN compatible router. I've configured it to use the LAN 4 port as WAN as ...

Sandj958
Level 1: Cadet

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