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jeana2
Level 1: Cadet

Hello,I have an NBN HFC connection at home with a Gen2 Router and tel line.I am trying to establish a VPN connection to my office which runs on a Telstra V7610 smart modem (DOT) service.  Telstra has provided me with a spare V7610 for Home which work ...

MurrayWA
Level 2: Rookie

Please give instructions on setting a custom DNS address on the Arcadyan LH1000 modem. The "Local Network" and "Local Network-IPV6" tabs do not allow setting of the DNS address, only selection of pre-configured DNS providers.
The default DNS addresses ...

psx
Level 1: Cadet

Hi, I am trying to access my modem interface / configuration webpage at the web address 192.168.0.1 but it will not connect anymore. The error message states firewall or antivirus software could be blocking it.  First, I never used to receive this me ...

boringpie
Level 1: Cadet

I have been using Telstra internet for years and the internet has been working without any problem until now. 2 days ago a Telstra technician unexpectedly knocked on my door saying they are upgrading my network to NBN. They didn't do anything besides ...

Level 24: Supreme Being cf4
Level 24: Supreme Being

Has any one else noticed that some of the readings on the traffic monitors is incorrect?  Internet Traffic Send and received are reversed.Total Internet Traffic lower than expected compared to total network traffic. (Total Internet Traffic 3.6 GB, To ...

SR26
Level 1: Cadet

I have an Arcadyan LH1000 (Firmware 0.08.06r) and several Foscam R2 cameras. The router is set to give out addresses from 192.168.1.101 to 254 and the cameras have fixed ip addresses in the range of 192.168.1.2-100. When the cameras are connected via ...

ac224
Level 1: Cadet

using Internet + phone plan. connect with new tp-link Archer VR500v modem router, internet working but can't use phone. please help

Gammie
Level 1: Cadet

I do understand that once we had the NBN  installed we can dispose our old equipment as we wish .  My big question surely we should not be sending this to landfill and Telstra should supply or advise the best option to dispose of these moderms that w ...

Itsmekat
Level 2: Rookie

I am having trouble connecting a TP Link router to my NBN internet. I have input all details but the router still will not configure with my internet. I have tried calling Telstra for support but they just wanted to sell me other products. Can anyone ...

psx
Level 1: Cadet

Hi, I am trying to access my modem interface / configuration webpage at the web address 192.168.0.1 but it will not connect anymore. The error message states firewall or antivirus software could be blocking it.  First, I never used to receive this me ...

cannonfodder
Level 1: Cadet

I have just connected to NBN with Telstra and on the plan Air is included. Question is my prepaid is with Belong not Telstra how will this work?

Rod1945
Level 2: Rookie

We use a DEVG2020 Netgear modem installed in July 2014 for phone conferencing in a hall.  Also used to update one computer when needed. Each call is out-gong to the conferencing system then we feed the sound from our addresses (three or four times ea ...

dot_V7610_user
Level 1: Cadet

Hi,The router is on the current V2.2.2.28 firmware. We used to be able to do port forwarding however after adding a new router downstream of the Telstra business device it consistently fails to port forward after 30 minutes. I have seen a significant ...

SDM1
Level 1: Cadet

renting a house where the internal phone line is faulty so nbn gets to the house and then the connection speeds drop drastically , wont to replace the main line and direct it straight from the nbn to my modem , but cant find the nbn box

STUDR
Level 1: Cadet

I have Telstra NBN with a Smart Modem Gen 2.  The modem has failed and i need to replace it.  DOes the new modem need to be registered or will it work straight out of the box?Cheers,Stu

Magicbrownie
Level 1: Cadet

Not at home right now so can't tell you exactly what firmware my modem is running on, I believe it is 0.04.14r, something along those lines, which I'm given to believe is quite a few updates behind, is there a way to manually update this. I've been t ...

Abiskus2
Level 1: Cadet

Hi, On the product box it states we can connect up to 10 devices. However we have only been able to get 5 devices connected at one time. When I log into our device and go to our System information page it says: Max Access Number 5 So is Telstra false ...

Magicbrownie
Level 1: Cadet

Sometime ago I moved and brought my NBN connection with me, as part of the move telstra provided me with the gen 2 arcadyan LH1000 modem, until now I hadn't really noticed a problem until I attempted to play destiny 2 over my xbox, I hadn't attempted ...

SJC33
Level 1: Cadet

Hi,I'm not yet connected to NBN but received Telstra Smart Modem DJA0231 for FTTN/FTTB. I believe we are getting NBN FTTC around 25 Oct. Will this modem work for FTTC? I havent tried to connect it yet as I already have Smart Modem for ADSL2+ connecte ...

Level 24: Supreme Being cf4
Level 24: Supreme Being

Has any one else noticed that some of the readings on the traffic monitors is incorrect?  Internet Traffic Send and received are reversed.Total Internet Traffic lower than expected compared to total network traffic. (Total Internet Traffic 3.6 GB, To ...

aussiejohn69
Level 2: Rookie

I want to connect two Telstra Max modems LAN to WAN with the second one bridging how do I set this up?

jt67
Level 1: Cadet

I seem to have hit a snag with changing the SSID (Guest) on the modem. While I can change it etc. no issues, the Lan Interface still reflects the old (default) name. Fortunately the DHCP setting for the old name are applied. Possibly just a bug?

Tonka351
Level 1: Cadet

deagles
Level 1: Cadet

I've spent many hours over the last few days trying to get my recently supplied Arcadyn LH1000 "Smart Modem" properly running ... Telstra sent me a new one (with the 4G backup) due to service outage for a few days.   This replaced the Technicolor TG7 ...

wobblesack
Level 1: Cadet

I have 4 phone lines on DOT with 2 on the Telstra v7610 Gateway and 2 on the Cisco SPA112. I want to add a second SPA112 and take the 2 Lines off the v7610. I have bought the second SPA112 and configured in Call Conductor but the device will not work ...

wdurrani
Level 2: Rookie

Hi, Just and update that, if you are on Telsta or Belong NBN plans, and using some older PCs connected via Wifi (2.4Ghz) you may still experience extremely slow download speeds. Although there are claims that this issue may have been fixed in the sub ...

Fabrice1146
Level 1: Cadet

J'ai un Modem mobile telstra AirCard 790s mais comment peut-on obtenir un numéro telstra. Je suis au Burkina Faso.

rocket-
Level 2: Rookie

All is good, did as suggested phone is back to normal thank you.

wolfieboy
Level 6: Bloodhound

I received our new Telstra Smart Modem Gen2 with voice backuplast week and it was very easy to install and use straight away. All I had to do is enter the new Wi-Fi Name and Password on our smart phones, Samsung Tablets and Foxtel iQ4 set top box.  I ...

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