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lipteh
Level 1: Cadet

cg3100d2 not allowing configuration

Hi. I am just setting up a new install for Telstra cable having moved from ADSL from another provider. The modem and internet is working and I managed to changed the lan IP from the default to 10.0.0.1 for the modem. After that change, I can log back to the modem but I can't change anything else like wifi settings or reserve IP numbers. I click on apply and it comes out with page not found. help!

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2 REPLIES 2
Telstra (Retired)
Telstra (Retired)

Re: cg3100d2 not allowing configuration

Hi lipteh, 

We'll get our Tech Team to take a look at your post on Monday when they're in again :-)

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Telstra (Retired)
Telstra (Retired)

Re: cg3100d2 not allowing configuration

Hi lipteh,

 

If you are setting a static IP for your LAN connection to the modem, then I would suggest starting with a restart of the modem and computer (if you haven't done so already) and making sure that your network configurations on your computer are set to "obtain the IP automatically".

 

I suspect that you seem to be able to log back in as you are viewing cached pages and not actually interacting with the modem.

 

- Shelly

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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