CrowdSupport®
smarta
Level 3: Gumshoe

change channel of connected device on Technicolor DJA0231

I have a Sonos music system that uses the modem to connect to the network so i can access all my songs in iTunes.

The song often skip and Sonos has advised it may be to channel conflicts with other devices

I want to specify a separate channel for my Sonos system

I've looked through all the settings and can't find a way to do this.

Any ideas?

Using iMac - Mojave

 

The Sonos app controls the Sonos  and is on my iPhone 6s+

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: change channel of connected device on Technicolor DJA0231

You can change the WiFi channel in the modem but not on individual devices. It could be another network is using same channel as your modem. To change WiFi channels log into the modem vo to WiFi and select a channel from the drop down list and save settings.

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more
Find out more about direct debit and the Telstra 24x7 App ×

Avoid queueing up and never worry about late fees againSet up direct debit
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now