aa
Level 2: Rookie

elite wifi connection issues

I have a wifi elite device which has been working fine but now for some reason I cant see this device
And therefore I cant connect to it. I tried to enter the hardware website and change some setting but
I cant even access this site.
11 REPLIES
Level 21: Augmented

Re: elite wifi connection issues

maybe try resetting the device and start again???
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Statistically, three out of five people are not the other two
aa
Level 2: Rookie

Re: elite wifi connection issues

How do you do a master reset? (Turning it off doesn't reset the unit as it's a portable device)

Level 21: Augmented

Re: elite wifi connection issues

which model have you got?
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Statistically, three out of five people are not the other two
aa
Level 2: Rookie
Level 21: Augmented

Re: elite wifi connection issues

from page one of the user manual

From the powered up state:
Press & hold the power key and the WPS key simultaneously. All passwords and settings will be restored to defaults and the router will reboot.
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Statistically, three out of five people are not the other two
aa
Level 2: Rookie

Re: elite wifi connection issues

Thanks I'll give it a go. 

aa
Level 2: Rookie

Re: elite wifi connection issues

Unfortunately that didn't work either.
Level 21: Augmented

Re: elite wifi connection issues

can any other device, computer, phone etc connect to it?
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Statistically, three out of five people are not the other two
nevillehessj
Level 1: Cadet

Re: elite wifi connection issues

I Can Not Get In  to Reset Mobile Wi-Fi With 192.168.0.1

Community Manager Community Manager
Community Manager

Re: elite wifi connection issues

G'day nevillehessj,

I'd suggest to get in contact with our 24x7 tech support team via 133933 or http://tel.st/gq6m so we can investigate

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watashi
Level 4: Private Eye

Re: elite wifi connection issues

awesomeness!!

 

and... the default SSID and PWD is inside the back of the unit!