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julie97
Level 1: Cadet

gateway password

Answered

hello i cant remember my gateway password and i was wondering if you could help me

2 ACCEPTED SOLUTIONS

Accepted Solutions
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: gateway password

If you haven't changed it it should be one of the following.

 

Default user name and password
admin/admin or
admin/password or
admin/blank (no password) or
admin/telstra

View solution in original post

Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: gateway password

If the password has been changed the gateway will need to be factory reset by pressing reset button for about 10 seconds using a paperclip. Gateway will reboot and all custom settings in gateway will be reset back to factory default including Bigpond user name and password. Do not turn of power while gateway is resting. Bigpond user name and pasword are located under broadband  and on some types of connections will have to be re-entered before Internet will work.

 

If you meant Gateway's Wi-Fi password this is written on bottom of gateway.

View solution in original post

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2 REPLIES 2
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: gateway password

If you haven't changed it it should be one of the following.

 

Default user name and password
admin/admin or
admin/password or
admin/blank (no password) or
admin/telstra

View solution in original post

Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: gateway password

If the password has been changed the gateway will need to be factory reset by pressing reset button for about 10 seconds using a paperclip. Gateway will reboot and all custom settings in gateway will be reset back to factory default including Bigpond user name and password. Do not turn of power while gateway is resting. Bigpond user name and pasword are located under broadband  and on some types of connections will have to be re-entered before Internet will work.

 

If you meant Gateway's Wi-Fi password this is written on bottom of gateway.

View solution in original post

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