Archiminds
Level 1: Cadet

netgear cm450-1tlaus Internet intermittent dropouts

Two months ago I received a smart modem and Netgear cm450-1tlaus cable modem replacing my old modem. Last two weeks I am observing intermittent internet dropouts from the cable model (netgear cm450-1tlaus), internet LED is blinking'. The issues is resolved if I restart the modem but it occurs later. 

 

I tried to reset (reset button back of the modem) but no luck.

 

I am happy to share the log for investigation if required. I do not have any other modem connected elsewhere as I see this is a problem from other posts

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES
Level 23: Superhero
Level 23: Superhero

Re: netgear cm450-1tlaus Internet intermittent dropouts

If you post the stats of the cable adapter some one hear might be able to tell if there is a problem with the cable link. The stats are located here http://192.168.100.1/ > Broadband Connection > Connection Settings.
Support Team
Support Team

Re: netgear cm450-1tlaus Internet intermittent dropouts

Hi @Archiminds,

 

Just checking in to see how you went? Were you able to have this resolved?

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more