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slack_mat
Level 1: Cadet

technicolour tg 797 n V3 modem has to be turned on & off to access the internet.

I have recently got a new t box bundle and the technicolour tg 797 n V3 modem has to be turned on & off to access the internet everytime my computer goes to sleep. I didnt have to do this with my old modem and it is very frustrating. Is there a setting I have to change?

 

Thanks Matt.

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)

Re: technicolour tg 797 n V3 modem has to be turned on & off to access the internet.

Hey Matt,

 

The TG797N should be able to function  regardless of wired connection to it. Just to clarify, when you shutdown/sleep your main computer (via ethernet? or Wi-Fi?) the modem stops transmitting data? Are any other devices able to access the internet (eg. phone, tablet)

 

Brodie

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