telstra moden nbn adsl

[Robert80302]

USB on Telstra modem doesn't recognize functioning devices eg USB hub, Pringtre, Seagate esternal Drive all of which work when connected to a computer.

I want a network drive capability which should be available.  Please advise.

[cf4 · Accepted solution]

Which modem do you have? (Arcadyan (LH1000), Technicolor (TG799, TG800, DJA0230, DJA0231) or Sagemcom  (F@st5355))

[Robert80302]

I think it's arcadyan   Telstra Smart Modem Gen 2 with voice backup DJA 0231

[Robert80302]

what the..? this can't be an accepted solution.....

[Robert80302]

I think it's arcadyan   Telstra Smart Modem Gen 2 with voice backup DJA 0231

[cf4]

If its the Technicolor DJA0231 log into modem and go to Advanced > Content Sharing. IP address of modem is http://192.168.0.1 and password is Telstra. Make sure File server and DLNA server are ticked. You should also see the attached drive. See image below.

[cf4]

You can un accept the solution by clicking on the three dots top right and selecting  Not the solution 

[Robert80302]

thanks for your help...

the thing is - I've done exactly that, but I don't see the drive in the bottom panel  - just 'currently there are no connected devices'

so here I am wondering what I've missed...

Are there settings elsewhere to change first? 

How do I test the USB port to see if it works?

[cf4]

1. There are no other settings. If your drive is compatible it should show. There is a limit of 2 Tera bytes. If a flash drive is not recognised it could be a faulty USB port on the modem. On mine I can connect USB hub with several devices attached. You could try a factory reset of the modem if a flash drive is not recognised.

[Robert80302]

Thanks = I'll try that...