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the link light is offline and the online light is pink of my modem
our smart modem light has already changed for several times：online light changed into pink and link light changed into offline. we did nothing to the modem and all cables are connect to the correct sockets. our telstra modem number is DJN2130
Looks like your modem is running backup mode and your fixed line connection is down. Id recommend checking for an outage at www.outages.telstra.com. If there is no outage then for ADSL and Cable connections I'd recommend calling 13 22 00 for NBN I'd recommend calling 1800 834 273