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Sadcompanythis
Level 1: Cadet

Disconnect

I can’t change my plan from my mobile because it asks me to disconnect from wifi to my mobile number.... my mobile is Optus because Telstra is Australia’s biggest disappointment so I can’t change it from here I ether.. soon my broadband will be too, thank god my contract is up. $140 a month you won’t be seeing anymore

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being

Re: Disconnect

if your mobile is with Optus, and Optus won’t let you change your plan while you are on wifi that would be a limitation Optus has put in place on their systems. That isn’t something Telstra can control. Unless I am misunderstanding your message becuase that Is how it reads...
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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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