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Discodawg1
Level 1: Cadet

Has anyone had any luck having their internet bills reimbursed

Hi,
Has anyone had any luck having their internet bills reimbursed.
Builders developing the property next door have severed our telecommunication cables leaving us with no phone line/internet. Telstra tech was out today to confirm the cables are severed and thinks it’ll be another 1-2 weeks until we’re up and running again. It’s already been a week. Meanwhile we are paying for internet we aren’t getting? Has anyone got a refund from iiNet (internet provider) or successfully been reimbursed by the builders as an act of goodwill?

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