CrowdSupport®
Stephie_69
Level 1: Cadet

How long does it take to change a Telstra mobile number from a business to a private ownership?

This is now day 8 from when I walked in to the Telstra shop and completed the paperwork  and I am still waiting for my old business number to be changed ported across to the temp number that was given to me with the new SIM card.  How long do I have to wait.  The local Telstra shop keeps telling me daily to wait another 24hrs.  Surely Telstra to Telstra should be easy... god help me if I wanted to move to a competitor?

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1 REPLY 1
Level 10: Jnr Detective StrayaM8
Level 10: Jnr Detective

Re: How long does it take to change a Telstra mobile number from a business to a private ownership?

Business to consumer transfers and vica versa can take a while, as they have to transfer the data relating to your service across two completely independent systems.

I doubt the telstra store would be able to assist you with this as they are primarily just that, a store.

Best be is give telstra a ring and speak with the business team, make sure everything is going smoothly.

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