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Nicola_0711
Level 2: Rookie

Internet connection

Answered

My internet connection has been delayed according to my account - could you please tell me when I will be connected?  My Order number is  INT 1-829349352458 Thanks Nicola

2 ACCEPTED SOLUTIONS

Accepted Solutions
Nicola_0711
Level 2: Rookie
Accepted Solution

Re: Internet connection - 92 Seeana Drove Mount cotton Q4165

 
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Internet connection - 92 Seeana Drove Mount cotton Q4165

Hey Nicola,

As this is a public forum, you may find the help you can get via this forum to be limited however if you contact Telstra on LiveChat - https://livechat.telstra.com
or by Phone - 1800 709 957
they will be able to help you with information about the situation.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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2 REPLIES 2
Nicola_0711
Level 2: Rookie
Accepted Solution

Re: Internet connection - 92 Seeana Drove Mount cotton Q4165

 
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Internet connection - 92 Seeana Drove Mount cotton Q4165

Hey Nicola,

As this is a public forum, you may find the help you can get via this forum to be limited however if you contact Telstra on LiveChat - https://livechat.telstra.com
or by Phone - 1800 709 957
they will be able to help you with information about the situation.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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