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jb2386
Level 2: Rookie

Moving apartment and need to transfer broadband cable across

Answered

What do I need to do?

 

I've checked the new place has access to cable broadband via the telstra website, so it's a matter of how I can transfer it.

 

I move out of my current place on the 15th and into the new place on the 25th. What do I need to do and when should I do them?

1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: Moving apartment and need to transfer broadband cable across

Hi jb2386,

 

You do just need to let us know that you are moving and we will organise it for you. You can submit your details here: telstra.com/move and we will organise the move for you

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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4 REPLIES 4
jb2386
Level 2: Rookie

Re: Moving apartment and need to transfer broadband cable across

Should I just contact support for this instead or something?
Support Team
Support Team
Accepted Solution

Re: Moving apartment and need to transfer broadband cable across

Hi jb2386,

 

You do just need to let us know that you are moving and we will organise it for you. You can submit your details here: telstra.com/move and we will organise the move for you

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

jb2386
Level 2: Rookie

Re: Moving apartment and need to transfer broadband cable across

Thank you so much! Smiley Happy
Community Manager Community Manager
Community Manager

Re: Moving apartment and need to transfer broadband cable across

No problems!

 

Cheers.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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