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Rusty2708
Level 1: Cadet

New smart modem

Help! On the back of my new modem the mobile signal strength is coming up as limited access?

also when I tried to set the internet on my tv it asked to press the wps button which I don’t have?

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1 REPLY 1
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Level 24: Supreme Being
Level 24: Supreme Being

Re: New smart modem

The WPS button is the called the Pair button on the Smart Modem. It is located on back of modem below WiFi button. Press for at least 5 seconds to connect WiFi device using WPS or pair a DECT 2.0 phone Handset.

 

If Signal light is red the only thing you could try is moving modem to a different location. The Signal light only indicates the strength of the 4G backup signal and should not effect the performance of the modem when main link is working.

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