CrowdSupport®
Sixes
Level 1: Cadet

Pre paid data activation fail

11 days, 4 phone calls and 1000 sorrys.

Online activation failed many times so had to call to activate a new pre paid data service. Was informed 4-24 hours....

This should be a simple thing but nooooooo. Still getting the same run around rubbish answers.

Waste of time and money.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Support Team
Support Team

Re: Pre paid data activation fail

Hey @Sixes

 

Thanks for reaching out and I'm really sorry to hear this. 

 

Has this issue since been resolved?

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Moving Home

We can help you move your existing Telstra services or set up new ones at your new address.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now