CrowdSupport®
Waddy
Level 1: Cadet

Smart modem 4g connecting no internet at new house

Hi I have moved house and been advised to use my smart modem in 4g mode by Telstra while waiting for the nbn connection. 

 

it worked at our old house on 4g but connects at the new one but with no internet available over the wifi 

 

is there something I am doing wrong?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: Smart modem 4g connecting no internet at new house

Is the Wireless Led on the modem green, amber, red or off?

Moving Home

We can help you move your existing Telstra services or set up new ones at your new address.

Find out more