Ambo3100
Level 1: Cadet

Who is responsible for the Foxtel/Bigpond broadband cable on the pole in my street?

Answered

It is hanging down from the guide cable and needs repair

1 ACCEPTED SOLUTION

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Who is responsible for the Foxtel/Bigpond broadband cable on the pole in my street?

That would depend on whether you are in an NBN area or not.

Start by giving 133933 a call and report the problem. Either way, that will get the ball rolling.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Who is responsible for the Foxtel/Bigpond broadband cable on the pole in my street?

That would depend on whether you are in an NBN area or not.

Start by giving 133933 a call and report the problem. Either way, that will get the ball rolling.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Support Team
Support Team

Re: Who is responsible for the Foxtel/Bigpond broadband cable on the pole in my street?

Hey Ambo3100, welcome to CrowdSupport.

 

@Jupiter is correct, but you could also report the issue here: http://tel.st/rteux but be aware if you believe the cable presents a risk to public safety, the form will direct you to call a number it will provide immediately.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Moving Home

We can help you move your existing Telstra services or set up new ones at your new address.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now