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Ambo3100
Ambo3100
Level 1: Cadet
November 2018

Who is responsible for the Foxtel/Bigpond broadband cable on the pole in my street?

Answered

It is hanging down from the guide cable and needs repair

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Jupiter
Level 25: The Singularity
Level 25: The Singularity
November 2018
Accepted Solution

Re: Who is responsible for the Foxtel/Bigpond broadband cable on the pole in my street?

In response to Ambo3100
That would depend on whether you are in an NBN area or not.

Start by giving 133933 a call and report the problem. Either way, that will get the ball rolling.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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Jupiter
Level 25: The Singularity
Level 25: The Singularity
November 2018
Accepted Solution

Re: Who is responsible for the Foxtel/Bigpond broadband cable on the pole in my street?

In response to Ambo3100
That would depend on whether you are in an NBN area or not.

Start by giving 133933 a call and report the problem. Either way, that will get the ball rolling.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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Big_Dan
Support Team
Support Team
November 2018

Re: Who is responsible for the Foxtel/Bigpond broadband cable on the pole in my street?

In response to Ambo3100

Hey Ambo3100, welcome to CrowdSupport.

 

@Jupiter is correct, but you could also report the issue here: http://tel.st/rteux but be aware if you believe the cable presents a risk to public safety, the form will direct you to call a number it will provide immediately.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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