CrowdSupport®
TraceyDW
Level 1: Cadet

Why can't I call 1800 834 273

I have a missed call from 1800 834 273 . Message is it's not available in my are or from a mobile phone. I can't get throught on my land line either.

Why?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Telstra (Retired)
Telstra (Retired)

Re: Why can't I call 1800 834 273

Hi TraceyDW

We'd recommend checking in with our Mobile Assurance team on 13 22 00 so that they can check what's happening for you. 
Our NBN Faults number - on 1800 834 273 is up and running at the moment, and is accepting calls, so there could be some type of barring on your service that prevents calls to certain numbers. 

That team in the meantime, can be reached by calling us on our main number, 13 22 00 and say NBN 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Moving Home

We can help you move your existing Telstra services or set up new ones at your new address.

Find out more
Find out more about the Telstra 24x7 App and direct debit ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Avoid queueing up and never worry about late fees againSet up direct debit

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now