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510
Level 1: Cadet

Outstanding prepaid phone order have receipt but no tracking info

I ordered A prepaid mobile phone last week and received a receipt but no sign of any delivery or tracking

 

 

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)

Re: Outstanding prepaid phone order have receipt but no tracking info

Hey 510,

 

I am sorry to hear that there hasn't been any tracking details provided for this order as yet and apologise for any inconvenience this has caused Smiley Sad My colleagues in our Live Chat team will be able to check on this order for you and confirm if there are any issues with it. They cane be reached 24/7 and assist in real-time 24/7 at

 

https://tel.st/df4gr

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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