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iggy32
Level 1: Cadet

How do you download attachments like photos from bigpond email? 

SZZZZ
Level 1: Cadet

Hi Team I'm setting my printer and try to link to server.I've filled in the below: SMPT Server:smtp.telstra.comPort:465User name:Password: Is this username and password the same as my Telstra business account login? I tried it but not successful. Do ...

suicide
Level 1: Cadet

When ever I try to pay this account it comes up with this!!! Attention!Due to technical restrictions, this service is temporarily unavailable. Please try again at a later time. Thank you.I bet I get a late payment fee on the next account.Is there a g ...

KD2018
Level 1: Cadet

On the 08/10 I was finally able to view recent unbilled information for all relevant mobile  but as of today 09/10 there is no information for any mobile number on the account. Is there an issue with this service?

alexharmer
Level 1: Cadet

I'm having some problems with connecting the Telstra.extranet APN on my wireless router.Using a new TL-MR6400 router, connects perfectly with the telstra.internet APN however will not establish a connection or IP with extranet. There is a NAT on or o ...

Loanezi
Level 1: Cadet

Hi Guys, I need help with getting a Siebel and Mica account onto one bill.. I have been told that I need to do a change of lessee, because it is different billing systems, and I have tried to do that.  I really want help please... How do I get this d ...

jy00
Level 1: Cadet

My company can not receive any email from Jeans West Corporation Australia P/L since yesterday. But I can send email to Jeans West successfully.  Please help me to solve this problem.   My company domain: znztrading.com.auJeans West domain: jeanswest ...

Jacks3
Level 1: Cadet
trobbo72
Level 1: Cadet

Hi all, I used to have a messagebank feature that allowed me to program a number to divert calls to and then I used a message that said 'leave a message after the tone or press 0 now to be diverted to my receptionist'. That feature does not seem to b ...

ellas
Level 1: Cadet

Can’t find any of the plans they have put on my account on Telstra website
All my months fees are more than one I saw on the Telstra website BYO 69 a month and no excess data what is going on here Phillipines don’t do things when you don’t know what y ...

Jacks3
Level 1: Cadet
trobbo72
Level 1: Cadet

Hi all, I used to have a messagebank feature that allowed me to program a number to divert calls to and then I used a message that said 'leave a message after the tone or press 0 now to be diverted to my receptionist'. That feature does not seem to b ...

Erniechin
Level 2: Rookie

Hi, how do I obtain previous bills of my account(from 01/12/2015 - 30/06/2016)?Thanks!

WayfarerGX
Level 1: Cadet

Does anyone know if Telstra Mobile Protect is available for corporate mobile phones? Need to restrict usage to a single call centre number. Our tech guy is asking if the feature is available via YTT.

optometryatcoor
Level 1: Cadet

My bill did not arrive in the mail. So I'm trying to print my latest account, but the instruction the instructions don't match what is on the website.

Blackduck1089
Level 1: Cadet

    hello   my bill shows third party charges of $20.55   Could you please inform me why I have been charged these fees ? <removed for your privacy>

JDRyan1
Level 1: Cadet

For the past month or so, my business email account has been receiving numerous returned messages for "mail system error" from Mail Administrator. These are returned messages that I did not send.What can I do?

Brad__
Level 1: Cadet

Hi Our comapny siged up for NBN last year and we were told that our land lines would also have to be put on the nbn For the past two months we have not gone a week without having to call someone or rest a box and this is impacting our business. Waiti ...

Disgruntled2
Level 3: Gumshoe

I am the secretary of a regional sporting body and have been for over 2 years.  The Committee does change substantially over a period of time and unfortunately in changes of Committee the office bearers have neglected to advise Telstra of changes in ...

rumrhi1
Level 2: Rookie

I would like a quote for roaming in Vanuatu, cost of calls, data, etc..

GPGPGP
Level 2: Rookie

Spoke to online chat on Monday when I had a whole lot of errors after logging on trying to manage my mobile device (business account). They promised a fix was going in as we speak (I doubt this somehow). And now when I logon I am greeted with: Your T ...

Inch57
Level 1: Cadet

24/7 chat is always very reassuring with user names to try (in 3 to 5 business days - why so long?) but after patiently waiting for the Telstra wheel to ever so slowly turn I still cannot access my account online

Raucous
Level 1: Cadet

As of yesterday, my IMAP  business email account is now in suspension for 10 consecutive days.There has been no notification of why this is so, either in the lead up or following the address suspension.I have a primary TIO investigation underway and ...

-Bennie-
Level 1: Cadet

So we run a Red Rooster my wife and I. Our Telstra DOT service goes down ( No phone, no internet ). I ring Telstra support on Friday, Nah they say, we can't comeI ring back and complain, constructively.... Yeah ok, we'll try againA technician rings t ...

Lydia1964
Level 1: Cadet

For 3 days now, unbilled activity has not been available when I access my online bill. I have reported it to 24/7 chat but still not fixed.
Any suggestions please?

Victoria3
Level 1: Cadet

Hi, How can I retrieve our Account Summary in Excel? Kind regards,

Victoria3
Level 1: Cadet

Hi, How can I retrieve our Account Summary in Excel? Kind regards,

Cobhorse
Level 1: Cadet

I have an intermittent fault on my bigpond email. I have tried to resolve this fault several times in the last fortnight. Because it is an intermittent fault, it is difficult to isolate. I have had civil and constructive help from the Manila help sta ...

withyman
Level 1: Cadet

Hi,I have a Biz Essentials account and have registered my domain name thorugh this account. I now want to develop me website in Wordpress. So I want to asign the domain name to my wordpress site (currently a .wordpress.com site).I would appreciate so ...

Researching
Level 1: Cadet

Hi Do 1-800 numbers appear on your detailed billing??  I need to search my bill for time and date for when I have called a 1-800 number.  Any help is appreciated. Thanks   

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