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Kat58
Level 1: Cadet

I have recently closed a Telstra account that has been attached with many  Telstra issues, including the wrong profile name on the account, but I was told when the account is closed, I can then transfer my new account over (with two mobiles on shared ...

WD40
Level 2: Rookie

Hi Telstra,Our business landline has somehow been stolen to assist in a third party pretending to be from Telstra hassling people with the old "you need to be in front of your computer or you'll lose your internet scam" We know this as when the India ...

Lulu51
Level 1: Cadet

I have overpaid Telstra by $800.00 as I have been direct debiting every 2 weeks and we now do not have our mobiles or internet through Telstra only a tabletAlso which keeps appearing after I was told it would be closed was a third party taking $30.00 ...

Mister-Mum
Level 1: Cadet

My meeting invitations are being rejected as SPAM by bigpond accounts - I can send emails no problem. I have checked that our domain and IP address are not blocked on spamhaus and all looks ok there. These are meetings being sent to one or two people ...

PFA
Level 1: Cadet

I note that the Biller Code for my usual posted Telstra bill (which I pay directly from my Bank account) is different to the Biller Code on the Telstra app. Is it possible there are, in fact, two Biller Codes that can be used?

missveeve
Level 1: Cadet

I have been trying to contact Telstra via live chat for two days.  I have tried different computers and different browsers and it is not working. I have also tried links provided in crowd support conversations on this subject and they don't work eith ...

anshulmalhotra1
Level 1: Cadet

Hi There,
I've been trying to activate my apple music membership that I should've got when I signed up for a small business plan with Telstra. After speaking to numerous people, I finally got a text saying "To redeem your 6 month Apple Music membershi ...

GregJames
Level 1: Cadet

How can I update my User name in account tools as it does not match my current account name

Meeksie
Level 1: Cadet

I am attempting to establish a Telstra supported business email address and to configure Microsoft Outlook 2016 to support my new business email address. I have attempted to use the following setting and cannot connect to the incoming POP server. Can ...

huyvu
Level 2: Rookie

 Ref : INC000026894to response to Kenobi at this link:
https://crowdsupport.telstra.com.au/t5/Telstra-or-BigPond-Email/Unable-to-send-email-from-uac-edu-au-to-bigpond-com/m-p/717666/highlight/false#M28975 can someone pls confirm if this is a private m ...

WayfarerGX
Level 1: Cadet

Does anyone know if Telstra Mobile Protect is available for corporate mobile phones? Need to restrict usage to a single call centre number. Our tech guy is asking if the feature is available via YTT.

optometryatcoor
Level 1: Cadet

My bill did not arrive in the mail. So I'm trying to print my latest account, but the instruction the instructions don't match what is on the website.

Blackduck1089
Level 1: Cadet

    hello   my bill shows third party charges of $20.55   Could you please inform me why I have been charged these fees ? <removed for your privacy>

JDRyan1
Level 1: Cadet

For the past month or so, my business email account has been receiving numerous returned messages for "mail system error" from Mail Administrator. These are returned messages that I did not send.What can I do?

Brad__
Level 1: Cadet

Hi Our comapny siged up for NBN last year and we were told that our land lines would also have to be put on the nbn For the past two months we have not gone a week without having to call someone or rest a box and this is impacting our business. Waiti ...

Disgruntled2
Level 3: Gumshoe

I am the secretary of a regional sporting body and have been for over 2 years.  The Committee does change substantially over a period of time and unfortunately in changes of Committee the office bearers have neglected to advise Telstra of changes in ...

rumrhi1
Level 2: Rookie

I would like a quote for roaming in Vanuatu, cost of calls, data, etc..

rumrhi1
Level 2: Rookie

I would like a quote for roaming in Vanuatu, cost of calls, data, etc..

Truckie
Level 1: Cadet

We keep receiving emails telling us that our domain name (irallentransport.com.au) will expire on 8 Nov.  We have tried renewing online as we usually do but just get a sysyem error. We have sent multiple emails to domains@online.telstra.com.au but ne ...

Chrissyd
Level 3: Gumshoe

When I purchased an ADSL wireless modem, I was put on a plan that automatically turned on message 101. I do not wish to use this service, as I have an existing message machine.  How do I turn it off?

Raucous
Level 1: Cadet

As of yesterday, my IMAP  business email account is now in suspension for 10 consecutive days.There has been no notification of why this is so, either in the lead up or following the address suspension.I have a primary TIO investigation underway and ...

-Bennie-
Level 1: Cadet

So we run a Red Rooster my wife and I. Our Telstra DOT service goes down ( No phone, no internet ). I ring Telstra support on Friday, Nah they say, we can't comeI ring back and complain, constructively.... Yeah ok, we'll try againA technician rings t ...

Lydia1964
Level 1: Cadet

For 3 days now, unbilled activity has not been available when I access my online bill. I have reported it to 24/7 chat but still not fixed.
Any suggestions please?

Victoria3
Level 1: Cadet

Hi, How can I retrieve our Account Summary in Excel? Kind regards,

Victoria3
Level 1: Cadet

Hi, How can I retrieve our Account Summary in Excel? Kind regards,

Cobhorse
Level 1: Cadet

I have an intermittent fault on my bigpond email. I have tried to resolve this fault several times in the last fortnight. Because it is an intermittent fault, it is difficult to isolate. I have had civil and constructive help from the Manila help sta ...

withyman
Level 1: Cadet

Hi,I have a Biz Essentials account and have registered my domain name thorugh this account. I now want to develop me website in Wordpress. So I want to asign the domain name to my wordpress site (currently a .wordpress.com site).I would appreciate so ...

Researching
Level 1: Cadet

Hi Do 1-800 numbers appear on your detailed billing??  I need to search my bill for time and date for when I have called a 1-800 number.  Any help is appreciated. Thanks   

taniam1
Level 1: Cadet

Hi we have changed over to the NBn and since then we haven't been able to access our 24/7 usage....have tried to call a couple of times with not much joy..part of our issue is that we no longer use the email address that we originally setup 24/7 with ...

Teedee431
Level 1: Cadet

Trying to get the new OneDrive up and running.I got my main PC synced. I then transferred over 3.5 gb of files into the new OneDrive. However, when I open the same OneDrive location on my laptop there are no files showing...