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PMCG1
Level 1: Cadet

Hi, I recently applied for car finance through my business and discovered that Telstra had placed a credit default on the company credit file. The business has never been a Telstra customer and at the time of the default had not yet traded. The debt ...

Jc197
Level 1: Cadet

Overnight the AUDA performed the following :-

The .au name space was transformed overnight with the seamless transition of 3.1 million domain names to a new registry and national domain name infrastructure.

Since this time we have been unable to access ...

WC01
Level 1: Cadet

I own a Web Design/Hosting company in Adelaide and host a number of small business websites and email accounts for approximately 200 customers. We have recently come across a problem where clients using our mail server cannot send mail to @bigpond.co ...

Richard4
Level 1: Cadet

Have sold business. How do I arrange transfer of telephone and data services incl ADSL internet?

Inch57
Level 1: Cadet

24/7 chat is always very reassuring with user names to try (in 3 to 5 business days - why so long?) but after patiently waiting for the Telstra wheel to ever so slowly turn I still cannot access my account online

lolly21
Level 1: Cadet

Has anyone had the situation where it has taken 8 months for a NBN business order to be complete due to a stuff up with address and then because the other two business have connected seems as if it has caused confusion with the case manager (indian) ...

Woofa
Level 1: Cadet
Michael2018
Level 1: Cadet

I need to follow up my order is delay

PMC4
Level 1: Cadet

I want a phone for my 11 year old. Just a phone that can text and call no connectivity.I want it to sit under my business account cheers 

Jo350
Level 1: Cadet

How do I call NZ from my mobile? I have activated the $5 a call on my account and an SMS is supposed to be sent to my phone when it is ready to be used but have had no SMS and it has been three days.

Erniechin
Level 2: Rookie

Hi, how do I obtain previous bills of my account(from 01/12/2015 - 30/06/2016)?Thanks!

WayfarerGX
Level 1: Cadet

Does anyone know if Telstra Mobile Protect is available for corporate mobile phones? Need to restrict usage to a single call centre number. Our tech guy is asking if the feature is available via YTT.

optometryatcoor
Level 1: Cadet

My bill did not arrive in the mail. So I'm trying to print my latest account, but the instruction the instructions don't match what is on the website.

Blackduck1089
Level 1: Cadet

    hello   my bill shows third party charges of $20.55   Could you please inform me why I have been charged these fees ? <removed for your privacy>

JDRyan1
Level 1: Cadet

For the past month or so, my business email account has been receiving numerous returned messages for "mail system error" from Mail Administrator. These are returned messages that I did not send.What can I do?

Brad__
Level 1: Cadet

Hi Our comapny siged up for NBN last year and we were told that our land lines would also have to be put on the nbn For the past two months we have not gone a week without having to call someone or rest a box and this is impacting our business. Waiti ...

Disgruntled2
Level 3: Gumshoe

I am the secretary of a regional sporting body and have been for over 2 years.  The Committee does change substantially over a period of time and unfortunately in changes of Committee the office bearers have neglected to advise Telstra of changes in ...

rumrhi1
Level 2: Rookie

I would like a quote for roaming in Vanuatu, cost of calls, data, etc..

rumrhi1
Level 2: Rookie

I would like a quote for roaming in Vanuatu, cost of calls, data, etc..

Truckie
Level 1: Cadet

We keep receiving emails telling us that our domain name (irallentransport.com.au) will expire on 8 Nov.  We have tried renewing online as we usually do but just get a sysyem error. We have sent multiple emails to domains@online.telstra.com.au but ne ...

Inch57
Level 1: Cadet

24/7 chat is always very reassuring with user names to try (in 3 to 5 business days - why so long?) but after patiently waiting for the Telstra wheel to ever so slowly turn I still cannot access my account online

Raucous
Level 1: Cadet

As of yesterday, my IMAP  business email account is now in suspension for 10 consecutive days.There has been no notification of why this is so, either in the lead up or following the address suspension.I have a primary TIO investigation underway and ...

-Bennie-
Level 1: Cadet

So we run a Red Rooster my wife and I. Our Telstra DOT service goes down ( No phone, no internet ). I ring Telstra support on Friday, Nah they say, we can't comeI ring back and complain, constructively.... Yeah ok, we'll try againA technician rings t ...

Lydia1964
Level 1: Cadet

For 3 days now, unbilled activity has not been available when I access my online bill. I have reported it to 24/7 chat but still not fixed.
Any suggestions please?

Victoria3
Level 1: Cadet

Hi, How can I retrieve our Account Summary in Excel? Kind regards,

Victoria3
Level 1: Cadet

Hi, How can I retrieve our Account Summary in Excel? Kind regards,

Cobhorse
Level 1: Cadet

I have an intermittent fault on my bigpond email. I have tried to resolve this fault several times in the last fortnight. Because it is an intermittent fault, it is difficult to isolate. I have had civil and constructive help from the Manila help sta ...

withyman
Level 1: Cadet

Hi,I have a Biz Essentials account and have registered my domain name thorugh this account. I now want to develop me website in Wordpress. So I want to asign the domain name to my wordpress site (currently a .wordpress.com site).I would appreciate so ...

Researching
Level 1: Cadet

Hi Do 1-800 numbers appear on your detailed billing??  I need to search my bill for time and date for when I have called a 1-800 number.  Any help is appreciated. Thanks   

taniam1
Level 1: Cadet

Hi we have changed over to the NBn and since then we haven't been able to access our 24/7 usage....have tried to call a couple of times with not much joy..part of our issue is that we no longer use the email address that we originally setup 24/7 with ...