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TassieTerence
Level 1: Cadet

I have been trying to access 24/7 live chat but the link just stays not live, is there a problem with this service?

DDYW22
Level 1: Cadet

How do I get removed from an assigned business account to a regular business account? 

MMM19
Level 1: Cadet

what a pathetic online business portal? Cannot find the unbilled activity. Any Help?

ZacCage
Level 1: Cadet

Received a Telstra Invoice for my mobile order however Telstra hasn't a scrap of information regarding me or my order
Order
ORDER SMB61527
Date:28/03/2019
Customer Details:
ZACHARY *******
<Removed for your privacy>
Deliver To:
As above
Qty Product Name

csquares
Level 1: Cadet

Hi Ordered for anew Telephone line for my new business.Got the new number advertised the new number for my clients to call thinking the line will be active within 10 days.I rodered around the first week of marchI was told two technicians will come1st ...

Cojac
Level 1: Cadet

My account shows an inactive mobile service that has been there for years and never activated. How can I remove it from my account and my 24/7 App?

BeenRippedOff
Level 1: Cadet

I am listening to a colleague be slowly driven insane by Telstra.

Quick back story:
- a crimimal visited a Telstra branch and managed to sign up for a mobile broadband account in the name of my colleague's company - this was a complete stranger with no ...

drturner1
Level 1: Cadet

I have a new business account. After weeks of 24/7 chat, phone calls and Telstra business centre visits, I was finally able to register and receive a login/password. But now when I login to the Telstra business tools, I get "Portal unavailable". I ha ...

Elizabeth14
Level 1: Cadet

Hi, I have a start up e-commerce business and would like to set up a business phone number that is connected to my mobile. For example, when someone calls the business number it will be just my mobile that is ringing.  Is this possible with Telstra a ...

Jacks3
Level 1: Cadet
trobbo72
Level 1: Cadet

Hi all, I used to have a messagebank feature that allowed me to program a number to divert calls to and then I used a message that said 'leave a message after the tone or press 0 now to be diverted to my receptionist'. That feature does not seem to b ...

Erniechin
Level 2: Rookie

Hi, how do I obtain previous bills of my account(from 01/12/2015 - 30/06/2016)?Thanks!

WayfarerGX
Level 1: Cadet

Does anyone know if Telstra Mobile Protect is available for corporate mobile phones? Need to restrict usage to a single call centre number. Our tech guy is asking if the feature is available via YTT.

optometryatcoor
Level 1: Cadet

My bill did not arrive in the mail. So I'm trying to print my latest account, but the instruction the instructions don't match what is on the website.

Blackduck1089
Level 1: Cadet

    hello   my bill shows third party charges of $20.55   Could you please inform me why I have been charged these fees ? <removed for your privacy>

JDRyan1
Level 1: Cadet

For the past month or so, my business email account has been receiving numerous returned messages for "mail system error" from Mail Administrator. These are returned messages that I did not send.What can I do?

Brad__
Level 1: Cadet

Hi Our comapny siged up for NBN last year and we were told that our land lines would also have to be put on the nbn For the past two months we have not gone a week without having to call someone or rest a box and this is impacting our business. Waiti ...

Disgruntled2
Level 3: Gumshoe

I am the secretary of a regional sporting body and have been for over 2 years.  The Committee does change substantially over a period of time and unfortunately in changes of Committee the office bearers have neglected to advise Telstra of changes in ...

csquares
Level 1: Cadet

Hi Ordered for anew Telephone line for my new business.Got the new number advertised the new number for my clients to call thinking the line will be active within 10 days.I rodered around the first week of marchI was told two technicians will come1st ...

GPGPGP
Level 2: Rookie

Spoke to online chat on Monday when I had a whole lot of errors after logging on trying to manage my mobile device (business account). They promised a fix was going in as we speak (I doubt this somehow). And now when I logon I am greeted with: Your T ...

Inch57
Level 1: Cadet

24/7 chat is always very reassuring with user names to try (in 3 to 5 business days - why so long?) but after patiently waiting for the Telstra wheel to ever so slowly turn I still cannot access my account online

Raucous
Level 1: Cadet

As of yesterday, my IMAP  business email account is now in suspension for 10 consecutive days.There has been no notification of why this is so, either in the lead up or following the address suspension.I have a primary TIO investigation underway and ...

-Bennie-
Level 1: Cadet

So we run a Red Rooster my wife and I. Our Telstra DOT service goes down ( No phone, no internet ). I ring Telstra support on Friday, Nah they say, we can't comeI ring back and complain, constructively.... Yeah ok, we'll try againA technician rings t ...

Lydia1964
Level 1: Cadet

For 3 days now, unbilled activity has not been available when I access my online bill. I have reported it to 24/7 chat but still not fixed.
Any suggestions please?

Victoria3
Level 1: Cadet

Hi, How can I retrieve our Account Summary in Excel? Kind regards,

Victoria3
Level 1: Cadet

Hi, How can I retrieve our Account Summary in Excel? Kind regards,

Cobhorse
Level 1: Cadet

I have an intermittent fault on my bigpond email. I have tried to resolve this fault several times in the last fortnight. Because it is an intermittent fault, it is difficult to isolate. I have had civil and constructive help from the Manila help sta ...

withyman
Level 1: Cadet

Hi,I have a Biz Essentials account and have registered my domain name thorugh this account. I now want to develop me website in Wordpress. So I want to asign the domain name to my wordpress site (currently a .wordpress.com site).I would appreciate so ...

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