CrowdSupport®

Small Business

My Account For Business

Ask a question

image

All Posts
Answered
Unanswered

Level 1: Cadet

4 weeks ago

I have been trying to access 24/7 live chat but the link just stays not live, is there a problem with this service?

Level 1: Cadet

a month ago

How do I get removed from an assigned business account to a regular business account?

Level 1: Cadet

a month ago

what a pathetic online business portal? Cannot find the unbilled activity. Any Help?

Level 1: Cadet

a month ago

Received a Telstra Invoice for my mobile order however Telstra hasn't a scrap of information regarding me or my order
Order
ORDER SMB61527
Date:28/03/2019
Customer Details:
ZACHARY *******
<Removed for your privacy>
Deliver To:
As above
Qty Product Name

Level 1: Cadet

a month ago

Hi Ordered for anew Telephone line for my new business.Got the new number advertised the new number for my clients to call thinking the line will be active within 10 days.I rodered around the first week of marchI was told two technicians will come1st ...

Level 1: Cadet

March

My account shows an inactive mobile service that has been there for years and never activated. How can I remove it from my account and my 24/7 App?

Level 1: Cadet

March

Level 1: Cadet

March

I am listening to a colleague be slowly driven insane by Telstra.

Quick back story:
- a crimimal visited a Telstra branch and managed to sign up for a mobile broadband account in the name of my colleague's company - this was a complete stranger with no ...

Level 1: Cadet

March

I have a new business account. After weeks of 24/7 chat, phone calls and Telstra business centre visits, I was finally able to register and receive a login/password. But now when I login to the Telstra business tools, I get "Portal unavailable". I ha ...

Level 1: Cadet

February

Hi, I have a start up e-commerce business and would like to set up a business phone number that is connected to my mobile. For example, when someone calls the business number it will be just my mobile that is ringing. Is this possible with Telstra a ...

Level 1: Cadet

March

Level 1: Cadet

August

0 Likes
1,532 Views
7 Replies
September by DeltaSquad

Level 1: Cadet

September

Hi all, I used to have a messagebank feature that allowed me to program a number to divert calls to and then I used a message that said 'leave a message after the tone or press 0 now to be diverted to my receptionist'. That feature does not seem to b ...

Level 2: Rookie

February 2018

Hi, how do I obtain previous bills of my account(from 01/12/2015 - 30/06/2016)?Thanks!

Level 1: Cadet

October 2017

Does anyone know if Telstra Mobile Protect is available for corporate mobile phones? Need to restrict usage to a single call centre number. Our tech guy is asking if the feature is available via YTT.

Level 1: Cadet

September 2017

My bill did not arrive in the mail. So I'm trying to print my latest account, but the instruction the instructions don't match what is on the website.

Level 1: Cadet

April 2016

hello my bill shows third party charges of $20.55 Could you please inform me why I have been charged these fees ? <removed for your privacy>

Level 1: Cadet

May 2016

For the past month or so, my business email account has been receiving numerous returned messages for "mail system error" from Mail Administrator. These are returned messages that I did not send.What can I do?

Level 1: Cadet

February 2016

Hi Our comapny siged up for NBN last year and we were told that our land lines would also have to be put on the nbn For the past two months we have not gone a week without having to call someone or rest a box and this is impacting our business. Waiti ...

0 Likes
2,691 Views
5 Replies
May 2016 by afluster

Level 3: Gumshoe

January 2015

I am the secretary of a regional sporting body and have been for over 2 years. The Committee does change substantially over a period of time and unfortunately in changes of Committee the office bearers have neglected to advise Telstra of changes in ...

0 Likes
6,457 Views
6 Replies
January 2016 by JesseS

Level 1: Cadet

a month ago

Level 2: Rookie

July

Spoke to online chat on Monday when I had a whole lot of errors after logging on trying to manage my mobile device (business account). They promised a fix was going in as we speak (I doubt this somehow). And now when I logon I am greeted with: Your T ...

Level 1: Cadet

June

24/7 chat is always very reassuring with user names to try (in 3 to 5 business days - why so long?) but after patiently waiting for the Telstra wheel to ever so slowly turn I still cannot access my account online

Level 1: Cadet

August 2017

As of yesterday, my IMAP business email account is now in suspension for 10 consecutive days.There has been no notification of why this is so, either in the lead up or following the address suspension.I have a primary TIO investigation underway and ...

Level 1: Cadet

June 2017

So we run a Red Rooster my wife and I. Our Telstra DOT service goes down ( No phone, no internet ). I ring Telstra support on Friday, Nah they say, we can't comeI ring back and complain, constructively.... Yeah ok, we'll try againA technician rings t ...

Level 1: Cadet

May 2017

For 3 days now, unbilled activity has not been available when I access my online bill. I have reported it to 24/7 chat but still not fixed.
Any suggestions please?

Level 1: Cadet

April 2017

Hi, How can I retrieve our Account Summary in Excel? Kind regards,

Level 1: Cadet

April 2017

Hi, How can I retrieve our Account Summary in Excel? Kind regards,

Level 1: Cadet

February 2017

I have an intermittent fault on my bigpond email. I have tried to resolve this fault several times in the last fortnight. Because it is an intermittent fault, it is difficult to isolate. I have had civil and constructive help from the Manila help sta ...

Level 1: Cadet

February 2017

Hi,I have a Biz Essentials account and have registered my domain name thorugh this account. I now want to develop me website in Wordpress. So I want to asign the domain name to my wordpress site (currently a .wordpress.com site).I would appreciate so ...

Hello
- Profile
- Notification
- Messages
- Settings
- Register
- |
- Sign In
- |
- Help

Telstra 24x7®

Manage your business services on your mobile with the Telstra 24x7® App

Find out more

My Account For Business

telstra live chat 24/7

Assigned Business Account

Online My account

Telstra hasn't followed up with my order

Telephone line installation

Removing inactive mobile number from my account

How to Register for My Account for Business

Telstra allowed fraud impacts small business

Telstra Tools "Portal unavailable"

Business Line Linked to Mobile

How to Register for My Account for Business

SIM card not working

Mobile Messagebank divert from personal greeting option dissapeared

Request for old bills

Telstra Mobile Protect via YTT

Printing bill

THIRD PARTY CHARGES

My email account has been hacked and I am getting lots of "undeliverable mail" notices

Telstra business support (DOT) abysmal

Account Access Authorities

Telephone line installation

When will Telstra Tools be fixed?

Cannot register my small business account number online and 24/7 chat hasn't solved it

IMAP legacy email address suspended without notice

Telstra DOT Support - Unavailable on the weekend :-(

Unbilled activity

Setting up email bill, My Account and the 24x7 App

Setting up email bill, My Account and the 24x7 App

intermittent fault, only on Telstra outgoing mail. Incoming, all good

how to allocate my Biz Essentials registered domain name to my Wordpress site

Telstra 24x7®