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ePrintDesign
Level 1: Cadet

My business name is spelled incorrectly. Annoys the heck out of me. How can I update the name?

Tony137
Level 1: Cadet

I have aBizEssentialsplan for phone and internet.It was for two years, and has eight months to run. Where do I find information about the cost of cancelling this service? Thanks

ChangeSupply
Level 1: Cadet

Been On Hold For 1hour 12 Minutes and have no incoming calls to my business? Does your tech support division even exist?

Foxbat
Level 1: Cadet

I'll be ringing the TIO with a complaint tomorrow in an effort to resolve an issue that the call centre refuses to deal with nor elevate my complaint higher as requested. To top it off, I rang 132000 at 20:11  (on hold 30 mins) before speaking to (Br ...

epic20
Level 1: Cadet

I am a small sole trader and have had difficulties with my Telstra service to my shop, which has resulted in a considerable loss in my takings. The service were out for 3 days straingt in December 2019 and again recently for 3 days in January. I reso ...

Des20
Level 1: Cadet

I have called the business center twice to have line hunt removed, and  twice this has failed. Is there anyone else I can call that is not an oversea's call center that understands what I am asking or knows what to do?

EpitomeCivil
Level 1: Cadet

Tried numerous times to create a my account for the business account. Called up for support to try and rectify the problem with the same result. Name not matching. I am the director of the company but I am unable to create access. Can anyone help wit ...

SKPT
Level 1: Cadet

I am wondering why my 24/7 app shows I have used 51.35 GB in 3 days (which isn't so) but when I log in on the computer it only shows 808 mb used?  The same thing happened last month, and I got messages that I was using data at a crazy (impossible) ra ...

Aurelio
Level 1: Cadet

Hello, I`m disappointed with TELSTRA . The salesman told me different cost to do the deal. Now i receive a bad surprise. This company is not serious. They sold to me a plan with 60 G for $50.00 , to numbers $100.00 OK plus $20 for new cellphone. I ch ...

WVCCC1
Level 1: Cadet

I have tried to get this happening already but it has not happened yet  James

Jacks3
Level 1: Cadet

trobbo72
Level 1: Cadet

Hi all, I used to have a messagebank feature that allowed me to program a number to divert calls to and then I used a message that said 'leave a message after the tone or press 0 now to be diverted to my receptionist'. That feature does not seem to b ...

Erniechin
Level 2: Rookie

Hi, how do I obtain previous bills of my account(from 01/12/2015 - 30/06/2016)?Thanks!

WayfarerGX
Level 1: Cadet

Does anyone know if Telstra Mobile Protect is available for corporate mobile phones? Need to restrict usage to a single call centre number. Our tech guy is asking if the feature is available via YTT.

optometryatcoor
Level 1: Cadet

My bill did not arrive in the mail. So I'm trying to print my latest account, but the instruction the instructions don't match what is on the website.

Blackduck1089
Level 1: Cadet

    hello   my bill shows third party charges of $20.55   Could you please inform me why I have been charged these fees ? <removed for your privacy>

JDRyan1
Level 1: Cadet

For the past month or so, my business email account has been receiving numerous returned messages for "mail system error" from Mail Administrator. These are returned messages that I did not send.What can I do?

Brad__
Level 1: Cadet

Hi Our comapny siged up for NBN last year and we were told that our land lines would also have to be put on the nbn For the past two months we have not gone a week without having to call someone or rest a box and this is impacting our business. Waiti ...

Disgruntled2
Level 3: Gumshoe

I am the secretary of a regional sporting body and have been for over 2 years.  The Committee does change substantially over a period of time and unfortunately in changes of Committee the office bearers have neglected to advise Telstra of changes in ...

ePrintDesign
Level 1: Cadet

My business name is spelled incorrectly. Annoys the heck out of me. How can I update the name?

Tony137
Level 1: Cadet

I have aBizEssentialsplan for phone and internet.It was for two years, and has eight months to run. Where do I find information about the cost of cancelling this service? Thanks

Foxbat
Level 1: Cadet

I'll be ringing the TIO with a complaint tomorrow in an effort to resolve an issue that the call centre refuses to deal with nor elevate my complaint higher as requested. To top it off, I rang 132000 at 20:11  (on hold 30 mins) before speaking to (Br ...

EpitomeCivil
Level 1: Cadet

Tried numerous times to create a my account for the business account. Called up for support to try and rectify the problem with the same result. Name not matching. I am the director of the company but I am unable to create access. Can anyone help wit ...

SKPT
Level 1: Cadet

I am wondering why my 24/7 app shows I have used 51.35 GB in 3 days (which isn't so) but when I log in on the computer it only shows 808 mb used?  The same thing happened last month, and I got messages that I was using data at a crazy (impossible) ra ...

MarianStaudt
Level 1: Cadet

Since the update my account number 2118554944 is no longer visible. All the links go to my very old account 2430413400 i have now applied for a one week extension, I hope you can fix it within this time. Please email me when I can pay my bill again. 

...

csquares
Level 1: Cadet

Hi Ordered for anew Telephone line for my new business.Got the new number advertised the new number for my clients to call thinking the line will be active within 10 days.I rodered around the first week of marchI was told two technicians will come1st ...

GPGPGP
Level 2: Rookie

Spoke to online chat on Monday when I had a whole lot of errors after logging on trying to manage my mobile device (business account). They promised a fix was going in as we speak (I doubt this somehow). And now when I logon I am greeted with: Your T ...

Inch57
Level 1: Cadet

24/7 chat is always very reassuring with user names to try (in 3 to 5 business days - why so long?) but after patiently waiting for the Telstra wheel to ever so slowly turn I still cannot access my account online

Raucous
Level 1: Cadet

As of yesterday, my IMAP  business email account is now in suspension for 10 consecutive days.There has been no notification of why this is so, either in the lead up or following the address suspension.I have a primary TIO investigation underway and ...

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