ChrisN2
Level 1: Cadet

Screen constantly stretches

The my football app width of the screen constantly expands and shrinks on my Samsung tab A. How do I fix this as it makes firstly super annoying and makes me feel sick after awhile

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3 REPLIES 3
Telstra (Retired)
Telstra (Retired)

Re: Screen constantly stretches

Hi @ChrisN2

 

Thanks for getting in touch with us

Firstly, you could try uninstalling and reinstalling the My Football app to see if it fixes the video issue you have.

I would also update your Android software at the same time. 

The app supports Android devices Version 6.0 and above.

 

Please let me know if this fixes the error 

 

Regards

Micheal @ Telstra

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ChrisN2
Level 1: Cadet

Re: Screen constantly stretches

Hi I updated the system, reinstalled the app and I still get the issue.

So to try and explain it a bit better when I rotate my device horizontally the screen obviously doesn’t fill the whole screen but the left and right edges of the screen stretch roughly 2mm every second, kinda like it’s trying to fit the whole screen but can’t.
Telstra (Retired)
Telstra (Retired)

Re: Screen constantly stretches

Hi @ChrisN2
Thanks for the extra info
I have sent you a private message regarding your tablet issue.
Regards
Micheal @ Telstra

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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