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Support Team aaron_h
Support Team

Another season of A-League is upon us and all the action can be accessed via the My Football Live App! We have made some changes to the subscription options, you can now access a My Football Live Pass for only $6.99 monthly, or for free if an eligibl ...

davorbn
Level 1: Cadet

The My Football app is not streaming any games. I continuously keep getting the error Video cannot play

Mondo58
Level 1: Cadet

How can I get a full screen view of A League games?

693
Level 1: Cadet

Last season I used the live football app with no problem. Now it asks for my telstra sign-on and then signs me out again. I didn't have to sign in last season. I have telstra prepaid. 

JasonScott1
Level 1: Cadet

Hi, I see on the Telstra Thanks you have the A league match between Brisbane Roar and Melbourne Victory as an option.  When I select the option it sends me to Ticketek which is good but no option for Telstra tickets with discount. Is there a password ...

CMFS1968
Level 1: Cadet

Please advise how to get My Football App going? I keep getting told there are no offers available associated with my Telstra ID. Jad it going previous seasons without issue. 

DinaJ
Level 1: Cadet

I’ve downloaded app, I’ve registered but when I try to purchase live pass for A league subscription only get “can not connect to Itunes”I’m not telstra customer but should still be able to purchase this via app for 6.99 per month

GoDutchy
Level 1: Cadet

When I login with my telstra id it says no services are connected to it. It used to work fine. I have the telstra 24 app and there it shows my telstra account and services.

Qanon
Level 2: Rookie

I cancelled my 12 month subscription to My Football App.  Even though I cancelled before the renewal date I was charged the $99. How do I get a refund for this?

CS19
Level 1: Cadet

Used the restore option to update my subscription, clicked through and entered my telstra ID and password. My login is accepted but I still can't access the app.

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