JimmyW90
Level 1: Cadet

App closes when I try watch videos

Whenever I try watch highlights or live stream the games the app automatically closes with out any messages. I’ve tried deleting and reinstalling and my IOS is up to dat iPhone XS. It’s only started happening since the last nrl app update

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Support Team
Support Team

Re: App closes when I try watch videos

Hello JimmyW90,

 

 

Apologies for the issues experienced with the NRL App.

 

Can I please grab a few details for me to escalate to our support team?

 

I'll send a private message shortly

 

To access your private messages, please refer to the relevant instructions below:

If viewing on a desktop/laptop:
In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now