CrowdSupport®
Level 1: Cadet

Cancel NRL Live & refund

Last night I mistakenly subscribed to the NRL Live Pass for $99.99. Straight away I tried to cancel it and get a refund, but am not having much luck. The pass is not for me, and it hasn’t been used. How can I cancel and get a refund. It went through my ITunes account. Thanks

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Cancel NRL Live & refund

For subscription through Apple ID, you need to access your Apple ID details and cancel it through there and any refund requests need to be sent to apple as well. 

 

To make sure it is cancelled on a iPhone or iPad

Settings > Apple ID > iTunes & App Store > Click Apple ID at the top > View Apple ID > subscriptions > cancel subscription 

 

You can dispute the app charge here: https://support.apple.com/en-au/HT204084

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