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YCouns
YCouns
Level 1: Cadet
August 2018

HOW TO CANCEL NRL LIVE

Answered

HOW TO CANCEL SUBSCRIPTION NRL LIVE PASS

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Kjorg
Support Team
Support Team
August 2018
Accepted Solution

Re: HOW TO CANCEL NRL LIVE

In response to YCouns

Hi @YCouns

 

If you redeemed your subscription free of charge as a Telstra Mobile customer you can cancel this via the NRL Live App. 

 

Go to More > NRL Live Pass > Cancel Subscription

 

Please let us know if you require any further assistance. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Kjorg
Support Team
Support Team
August 2018

Re: HOW TO CANCEL NRL LIVE

In response to YCouns

Hi @YCouns

 

Thank you for your post. 

 

All subscriptions for the NRL Live Pass are subscribed via Google Play or iTunes, so you will need to cancel these subscriptions from your device.

Head to the links below for the steps to cancel through the respective stores.

                                                                           

iOS App Store

 

Google Play

 

If you need any further assistance with this after following these steps, please let me know.

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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YCouns
YCouns
Level 1: Cadet
August 2018

Re: HOW TO CANCEL NRL LIVE

In response to Kjorg
I redeem from telstra and not from google play
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Kjorg
Support Team
Support Team
August 2018
Accepted Solution

Re: HOW TO CANCEL NRL LIVE

In response to YCouns

Hi @YCouns

 

If you redeemed your subscription free of charge as a Telstra Mobile customer you can cancel this via the NRL Live App. 

 

Go to More > NRL Live Pass > Cancel Subscription

 

Please let us know if you require any further assistance. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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