HopeGeorge
Level 1: Cadet

I have been charged weekly for a telstra nrl live pass when I am a telstra customer

I have been billed weekly for an nrl live pass when I’m a telstra account holder.

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3 REPLIES 3
Support Team
Support Team

Re: I have been charged weekly for a telstra nrl live pass when I am a telstra customer

Hi @HopeGeorge

 

Thank you for your post, my apologies for any issues you're experiencing. 

 

I have sent you a private message to request further information so that I can investigate further. 

 

To access your private messages, please refer to the relevant instructions below:

If viewing on a desktop/laptop:
In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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ARL83
Level 1: Cadet

Re: I have been charged weekly for a telstra nrl live pass when I am a telstra customer

Hi the same has happened to me. Please advise how I will be reimbursed?
Highlighted
Telstra (Retired)
Telstra (Retired)

Re: I have been charged weekly for a telstra nrl live pass when I am a telstra customer

Hi @ARL83,

 

Thanks for getting in touch

I have sent you a private message requesting more info. 

 

Regards

Micheal @ Telstra

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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