CrowdSupport®
Daisy11
Level 1: Cadet

NRL Live Pass

Hi,

I have been a subscriber for live pass for many years.

I have tried to watch games this past weekend and it won't let me.

First problem is it is asking me to restore purchase. Then I get a message saying 'no NRL Pass subscription found. Please subscribe to NRL Live Pass.".

Then when I try to subscribe ( which I already am), it says "you're currently subscribed. Your 1 year subscription renews on 14 March 2018 for $89.99. To review subscription settings or cancel this subscription, tap manage."

When I tap manage it sends me back to the start again!!

I even purchased a weekly pass on Sunday so I could watch  but guess what?- that is not working either! So ive blown that money too!

Can you help please.

I have deleted the app and reinstalled it a few times with no luck.

Thanks,

Frustrated!

David

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1 REPLY 1
Support Team
Support Team

Re: NRL Live Pass

Hi David, 

 

I apologise for the delay in responding and for the issues you have had with your subscription. 

 

Can I please confirm how you signed up to the Live Pass, was it through iTunes or Google Play. 

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