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NRL live pass

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I have had a Telstra account for the last 8 years. I can sign in to the nrl live pass on my mobile by turning my wifi off and getting in that way but when I try to get into live pass on my tv, I sign in with my Telstra account details and it says I don’t have an account. (Logged in with it to get to this page) driving me mad as I want to watch the new season when it starts!
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Support Team
Support Team
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Re: NRL live pass

Hi @DEVANS

 

Thank you for your post, my apologies for any confusion regarding NRL Live Pass. 

 

You cannot log in to your NRL Live Pass on your TV.

The NRL App on Telstra TV provides access to highlights and match replay content, but you can not access your subscription using this app. 

 

You can only stream live games via the NRL Live App on a compatible mobile or tablet. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Support Team
Support Team
Accepted Solution

Re: NRL live pass

Hi @DEVANS

 

Thank you for your post, my apologies for any confusion regarding NRL Live Pass. 

 

You cannot log in to your NRL Live Pass on your TV.

The NRL App on Telstra TV provides access to highlights and match replay content, but you can not access your subscription using this app. 

 

You can only stream live games via the NRL Live App on a compatible mobile or tablet. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

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