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There were a handful of users reporting the same error, however no one else
has reported continuing issues, others impacted have advised that the issue has
been resolved or has not yet responded.
I will escalate to the tech support team again, however it is unlikely they will find the cause
over the weekend.
It is possible there is another App or setting contributing to the continuing issue, the only way
to test this is to factory reset the iOS device and try the NRL App before restoring your data.
Resetting will delete all your data so backing up first is recommended. Don't feel obliged to
perform this step, however this may be the quickest way to resolve the issue.
The tech team have asked me to collect some further information from you,
I will send a private message shortly.
To access your private messages, please refer to the relevant instructions below:
If viewing on a desktop/laptop:
In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.
If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.