JFT1
Level 1: Cadet

Unsubscribe From NRL Live Pass

Hello,

My bank statement says am getting charged $4.99 for 'Telstra applications' each week.

I am pretty sure this is for my NRL Digital Pass and would like to cancel this subscription.

Have been trying through the website and my phone to cancel the subscription for past day but no joy. I have tried everything, all the links, crowd support etc. 

Can someone please contact me to cancel the subscription?

Thank you

JFT1

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Support Team
Support Team

Re: Unsubscribe From NRL Live Pass

Hi @JFT1

 

Thank you for your post, my apologies for any issues you're experiencing. 

 

Weekly charges of $4.99 would be for AFL Live Pass, not the NRL Live Pass. 

I have sent you a private message to request some further details so that I can investigate. 

 

To access your private messages, please refer to the relevant instructions below:

If viewing on a desktop/laptop:
In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

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