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gwb1
Level 1: Cadet

Watching on tablet

Why do I have to accept that the picture size on my 10 inch tablet won't do a full screen. I paid extra for the tablet instead of taking the FREE smaller one that was part of the bundle? As you can imagine I am not overly pleased about it.

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Support Team
Support Team

Re: Watching on tablet

Hello @gwb1,

 

Apologies for any issues with the NRL Live App.

 

As per the terms accepted to access an NRL Live Pass: 

 

Telstra’s agreement with the NRL restricts the display of live match videos to a 7 inch screen, match highlights and match replays are available for viewing in full screen size.

 

If you are watching replays and the video is not full screen, then the issue is likely to do with the shape of

the screen.

Matches are recorded in a 16:9 format, if you're screen is a different shape, then there will be a black border,

much like trying to watch a widescreen movie on the old square (4:3) TV's.

If you are unsure, please let me know what tablet you have and I can check for you.

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