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Community Manager JesseS Community Manager
Community Manager

There have been some questions regarding how to redeem your Telstra Live Pass offer in 2018 and there have been some changes for this season.   If you are trying to login with your Telstra ID to redeem your free Live Pass, you may see an error messag ...

Community Manager JesseS Community Manager
Community Manager

Hi all,   We have heard your feedback from users with a Telstra Tough Max or ZTE T84 being unable to access Live Video due to an error message.   We are currently investigating the issue to find a permanent solution however in the interim we have fou ...

Community Manager JesseS Community Manager
Community Manager

Hi everyone,   We have heard your feedback regarding Apple AirPlay and other screen mirroring options for mobile devices. Airplay Mirroring and any form of external video output of streamed content is not permitted and is not provided as part of any ...

Community Manager JesseS Community Manager
Community Manager

From 29 August 2017, customers will no longer be able to purchase an NRL Live Pass subscription via NRL.com/livepass. NRL Live Pass subscriptions will only be available via the NRL Official App.   Customers who have purchased a Live Pass via NRL.com ...

Blobasaur
Level 1: Cadet

Hi There, I updated the NRL App today and it said it needs permission to access my camera. I was wondering why that is? Kind Regards 

Tnhdgs
Level 2: Rookie

What is wrong with those who look after the NRL app?  We were forced to load an update at the start of the season and that totally screwed up. We were unable to access the games through Telstra phone services.  So I paid the $100 subscription toe abl ...

Danski1976
Level 4: Private Eye

Using nrl app I can't open any articles, just get error 400

Edstar
Level 4: Private Eye
KenM1
Level 1: Cadet

I can’t watch the nrl app on full screen on my mobile phone. It’s set to portrait, I can watch full screen on internet,( utube,safari,etc..) but not nrl app. How do I rectify this.

Ezekiel3
Level 2: Rookie

My phone is using data when watching Telstra Nrl data free live streaming.. This is not what I was promised!

glennstolz
Level 2: Rookie

I get the error Account lookup failed 403 everytime I attempt to login to my nrl account through the nrl app.

It works online correctly.

I use Facebook for login, I have cleared cookies and reinstalled the app and tried on multiple handsets.

Now I canno ...

NRL2017
Level 1: Cadet

When I hit the login link to sign in with my Live Pass it just sits there and loads, it never lets me enter my details. How do I fix this?

ROD2018
Level 1: Cadet

Nrl App wont log in. Forgot password link does not send to bigpond. have checked junk and trash.

Maree23
Level 1: Cadet

Hi All,
I am getting to 403 error and cannot login to watch the games. Can you please assist?
I have uninstalled and reinstalled and changed handsets (Samsung S9+).

Thanks
Maree