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Community Manager JesseS Community Manager
Community Manager

We are aware of issues that have been affecting some Android users that may have prevented access the NRL Account features or Live Streaming.    If you are experiencing either of the errors listed below, these should be resolved in the latest update ...

Community Manager JesseS Community Manager
Community Manager

There have been some questions regarding how to redeem your Telstra Live Pass offer in 2018 and there have been some changes for this season.   If you are trying to login with your Telstra ID to redeem your free Live Pass, you may see an error messag ...

Community Manager JesseS Community Manager
Community Manager

Hi everyone,   We have heard your feedback regarding Apple AirPlay and other screen mirroring options for mobile devices. Airplay Mirroring and any form of external video output of streamed content is not permitted and is not provided as part of any ...

Community Manager JesseS Community Manager
Community Manager

From 29 August 2017, customers will no longer be able to purchase an NRL Live Pass subscription via NRL.com/livepass. NRL Live Pass subscriptions will only be available via the NRL Official App.   Customers who have purchased a Live Pass via NRL.com ...

GarthP
Level 1: Cadet

Using Android phone. Error message 400. Can still access video

Geoff28
Level 1: Cadet

I have cancelled my NRL subscription live pass, for some reason we have been billed twice since I cancelled on the 12/04/2018.there appears to be nowhere I can communicate with anyone, no even sure this site is correct.please advise asap.Geoff

woolmerc
Level 3: Gumshoe

I'm currently live streaming the Storm V Warriors game through Android.  I am seeing a small screen flicker every 3 seconds or so.  Otherwise it is coming through fine. Are other people having a similar issue?  Can this be looked at please? Thanks,Ch ...

Phanto
Level 1: Cadet

When will the full match replay get posted on the NRL App.im paying for this and I'm not getting any value. 

Tainuikidd
Level 1: Cadet

Let’s gone warriors

RR88
Level 1: Cadet

I have spoken to people through Telstra and have provided 3 emails that could be linked to a nrl subscription but none of them are but I am still being charged $3.99 and only just today had that taken out 3 times a row. How can I stop money being tak ...

Danski1976
Level 2: Rookie

Using nrl app I can't open any articles, just get error 400

Mat13
Level 2: Rookie

Hey, I'm not a Telstra customer but I've downloaded the nrl app and I've bought the live pass for the year but I can't seem to watch live games, it plays for a couple of seconds then cuts out, I can watch full match replays fine but it doesn't let me ...

Garbogaz
Level 1: Cadet

Hi. Recently downloaded apps. Every time I click on "watch live" I get this message: "External display not allowed for this video". I can access everything else. Any suggestions would be greatly appreciated. Thx