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Support Team Kjorg
Support Team

We’re proud to be bringing the inaugural season of the NRL Holden Women’s Premiership to the NRL Live Pass live, fast and for Telstra mobile customers data-free. Watch the Roosters, Dragons, Warriors and Broncos battle it out for supremacy as well ...

Support Team JesseS
Support Team

Hi all,   We have heard your feedback from users with a Telstra Tough Max or ZTE T84 being unable to access Live Video due to an error message.   We are currently investigating the issue to find a permanent solution however in the interim we have fou ...

Support Team JesseS
Support Team

Hi everyone,   We have heard your feedback regarding Apple AirPlay and other screen mirroring options for mobile devices. Airplay Mirroring and any form of external video output of streamed content is not permitted and is not provided as part of any ...

Level 1: Cadet

I had a pop up while on the website offering a chance to win a magic round experience if I updated my profile. I updated my profile but was not given any opportunity to enter the draw.

Can you help?

Level 2: Rookie

I keep getting asubscribe box in the nrl app even though im loggedinto the live pass.

Level 1: Cadet

Whenever I try to watch a match it says I need to subscribe to the livepass, however when I go restore subscription it says it is restored successfully, and I had a look in the settings of the app and it says the annual subscription is active. I’m on ...

Level 1: Cadet

Open app to see this error.
Apparently it will mean I can't watch live games if not resolved.
Note 9
Android 9

Level 1: Cadet

So I was up last night (Mon 4th Feb 2019) speaking to someone on the telstra 24x7 support app till 1:30am.
Explained my situation that I have been billed for an NRL subscription since February 2017 for $14.99 a service that is free for telstra plan cu ...

Level 1: Cadet

I have been charged for this NRL live pass. I do not even follow NRL so do not want it. I do not remember ever signing up for this and would like a refund of the $16.99.

Level 2: Rookie

I have an existing N.R.L. live pass on my iPad mini [does not have a Sim Card ].This pass is due for renewal. I believe that due to my mobile pre-paid account with constant $30 recharge, I can receive free N.R.L. matches that are included with the pr ...

Level 1: Cadet

I have been billed weekly for an nrl live pass when I’m a telstra account holder.

Level 2: Rookie

I received a voucher for an annual subscription and I’d like to cancel it before it renews. This was not via Apple App Store. I have double-checked and it shows that I have no subscriptions. The cancel subscription button in the app doesn’t seem to d ...