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Support Team JesseS
Support Team

Hi everyone,   We have heard your feedback regarding Apple AirPlay and other screen mirroring options for mobile devices. Airplay Mirroring and any form of external video output of streamed content is not permitted and is not provided as part of any ...

Support Team Kjorg
Support Team

To celebrate the end of another successful year of NRL Live Pass, we're running a competition to win a signed 2019 NRL Telstra Premiership Jersey (excluding Warriors, Rabbitohs and Broncos)   You’ll need to tell us in 25 words or less how much you lo ...

Level 1: Cadet

So I just bought an iPhone 11 pro max and when I’m watching live games on my nrl app the video is very small. But if I watch it on my iPhone X it’s full screen and a lot bigger than my new phone... why have you made the screen smaller on newer phones ...

Level 1: Cadet

Can someone help me. I am using WIFI and want to be able to watch the grand final live. I have a laptop so I can watch on a normal screen. I can not get on my phone as it is a prepaid for America as Telstra were so expensive whilst I was here. Any Id ...

Level 1: Cadet

I tried mirror imaging NRL , as Telstra said that Telstr customers could watch the nrl videos , cast from their phone to a smart tv. This didn't work....just kept getting an error message "this device is not suitable"(or something like that ). I have ...

Level 1: Cadet

I'm in Thailand and cant watch any NRL games with live pass to the NRL app

Level 1: Cadet

Hi, Do you offer early access to finals tickets for Telstra customers prior to the public.  Are they available to purchase on Monday 23rd September 2019.  If so is there a code we can use. Thanks,

Level 1: Cadet

I am a telstra customer but when I go to stream live nrl off the nrl app, it's coming up with an error. It says -Something went wrong There was an error with playing the video. Please try again later. Error: invalid token. Cheers, Tom

Level 1: Cadet

I have paid for a live pass but I cannot access the live games. It says error:0. I’m trying to watch on my iPhone X. I have just uninstalled and reinstalled the app and logged back in and it still says the same thing. Please help as games have starte ...

Level 1: Cadet

Will Telstra be offering up to 20% off 2019 NRL Grand final tickets?

Level 1: Cadet

Will Telstra Plus be selling tickets for week 2 of nrl finals? Thanks.

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