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Community Manager Emmasis Community Manager
Community Manager

There was a technical issue that was impacting some video playback services across AFL, NRL and FFA last night. This issue has been identified and resolved and should not impact any of the sports live streams today. We apologise for any inconvenien ...

Support Team Kjorg
Support Team

We’re proud to be bringing the inaugural season of the NRL Holden Women’s Premiership to the NRL Live Pass live, fast and for Telstra mobile customers data-free. Watch the Roosters, Dragons, Warriors and Broncos battle it out for supremacy as well ...

Support Team JesseS
Support Team

Hi everyone,   We have heard your feedback regarding Apple AirPlay and other screen mirroring options for mobile devices. Airplay Mirroring and any form of external video output of streamed content is not permitted and is not provided as part of any ...

Level 1: Cadet
Level 2: Rookie


I have recently talked to the Telstra chat team whom have directed me to you.   I entered a Telstra competition on the weekend of the NRL magic round at Suncorp Stadium in Brisbane, where we were given player cards with the details to enter the ...

Level 1: Cadet

My 7” Tablet loads the NRL App, however when I try to view videos or the live stream, it throws up an “oolya” error and tells me it cannot load the content tree.

Operating system is Android Go Version 8.1

Makes no difference if I use mobile hot spot or ...

Level 1: Cadet

Why are the NRL engaging in the politics of the Aboriginal voice in parliament? They say they talk for the NRL community but from my point of view it is impossible to say that they talk for everyone. The NRL should concentrate on the game and get out ...

Level 1: Cadet

The NRL App doesn’t work properly with a device that is running Android Go Version 8.1.

The videos fail to load and eventually an error code comes up saying “ Cannot load Content Tree.

Level 1: Cadet

Hi I just got the new Samsung Book 2 but I cannot load the Telstra NRL Live Stream app.  Any suggestions  it will not identify the Book 2

Level 1: Cadet

Trying to purchase tickets for the roosters tigers game tomorrow night but it says there’s no seats left but when I go through teckettek there’s heaps?

Level 1: Cadet

Hi Anyone know how to purchase discounted State of Origin tickets through Telstra? Each time I login to Telstra Plus and click on the Buy Now button, it says the below, even though I am logged in!
Something went wrongWe were unable to find your Telstr ...

Level 1: Cadet

I would really like to purchase tix for the NRL game Rabbitohs v Storm Round 21 on Aug 10, however for months now the Telstra Thanks page says ‘coming soon’. Other nrl games that weekend and after are available for purchase. Does anyone know why this ...

Level 3: Gumshoe

After being on several live chats with Telstra I’m here. My NRL app won’t link with my Telstra account and I can only see a two min preview. When I register the NRL app with my Telstra account an error message appears telling me that this service is ...

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