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Community Manager Emmasis Community Manager
Community Manager

There was a technical issue that was impacting some video playback services across AFL, NRL and FFA last night. This issue has been identified and resolved and should not impact any of the sports live streams today. We apologise for any inconvenien ...

Support Team Kjorg
Support Team

We’re proud to be bringing the inaugural season of the NRL Holden Women’s Premiership to the NRL Live Pass live, fast and for Telstra mobile customers data-free. Watch the Roosters, Dragons, Warriors and Broncos battle it out for supremacy as well ...

Support Team JesseS
Support Team

Hi everyone,   We have heard your feedback regarding Apple AirPlay and other screen mirroring options for mobile devices. Airplay Mirroring and any form of external video output of streamed content is not permitted and is not provided as part of any ...

Level 2: Rookie

Can hardly watch nrl game as feed very distorted even though have full 4g service

Level 1: Cadet

I live in Australia and watch the NRL on the Telstra app but I’m in Fiji at the moment and it won’t let me watch the full match replay and I don’t think it will Let me watch it live tonight also, it comes up this video is not authorised in your locat ...

Level 1: Cadet

Hi ,  I have multiple NRL accounts but only require it on one device , ive just been billed yet again .. Cannot afford more than one account ! I'm already paid up on I think 2 accounts for this year ... how can this be fixed ?

Level 1: Cadet

Will 2019 NRL grand final tickets become available to Telstra customers? Telstra has done them in previous years.

Level 3: Gumshoe

Logged in to my Telstra account and trying to purchase NRL tickets and keep getting this error message    What is the problem? 

Level 1: Cadet

Hi I currently use your Telstra app to live stream nrl. I am currently being charged $7.98. a week instead of $3.98. I’ve looked into this furthee and can see there has been two sucriptions linked to my Apple ID account. The application was extremely ...

Level 2: Rookie


I have recently talked to the Telstra chat team whom have directed me to you.   I entered a Telstra competition on the weekend of the NRL magic round at Suncorp Stadium in Brisbane, where we were given player cards with the details to enter the ...

Level 1: Cadet

Hi, I was being double charged for my weekly subscription to NRL Livepass.  I definitely do not recall making two separate subscriptions. The double billing was being charged all through the 2019 season.  Very frustrating, disappointing and annoying ...

Level 1: Cadet
Level 1: Cadet

My 7” Tablet loads the NRL App, however when I try to view videos or the live stream, it throws up an “oolya” error and tells me it cannot load the content tree.

Operating system is Android Go Version 8.1

Makes no difference if I use mobile hot spot or ...

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