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Pniel
Level 2: Rookie

Having trouble live streaming Netball Live?

Answered

Why is there no facility to stream the Suncorp TeamGirls Cup?

About time Telstra upgraded the netball app to enable streaming facilities

1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: Having trouble live streaming Netball Live?

Hi @Pniel

 

Thank you for your post. 

 

On the homepage of the Netball Live App, there are options to watch the replays of the TeamGirls Cup games. 

You can scroll through these to select which game you want to watch the replay of.

 

Alternatively, click the "Featured" tab on the homepage, and there is a link to the Match Replays. 

 

All live games have finished. 

 

Chromecast is only available for Android devices, unfortunately iOS devices are unable to Chromecast to a TV at this time. 

If you have an AppleTV device, you can use Airplay.

 

My apologies for any inconvenience. 

 

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Support Team
Support Team

Re: Having trouble live streaming Netball Live?

Hi @Pniel

 

Thank you for your post, my apologies for any issues you're experiencing with the Netball Live App. 

 

The current game between West Coast Fever and NSW Swifts is currently streaming live on the Netball App. 

 

What device are you using to access the Netball Live App? 

 

Have you uninstalled and reinstalled the app to see if this assists? 

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Pniel
Level 2: Rookie

Re: Having trouble live streaming Netball Live?

I am using an iPad ios10 with the latest downloaded version of the netball app. I am trying to Chromecast to my tv. There is no streaming facility displayed on any of the games either live or replayed. Why is this the case? I can stream from Optus Sport so it is not my device?

Support Team
Support Team
Accepted Solution

Re: Having trouble live streaming Netball Live?

Hi @Pniel

 

Thank you for your post. 

 

On the homepage of the Netball Live App, there are options to watch the replays of the TeamGirls Cup games. 

You can scroll through these to select which game you want to watch the replay of.

 

Alternatively, click the "Featured" tab on the homepage, and there is a link to the Match Replays. 

 

All live games have finished. 

 

Chromecast is only available for Android devices, unfortunately iOS devices are unable to Chromecast to a TV at this time. 

If you have an AppleTV device, you can use Airplay.

 

My apologies for any inconvenience. 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Pniel
Level 2: Rookie

Re: Having trouble live streaming Netball Live?

Why is Chromecast NOT supported on iOS?

Can you please ascertain from the development group when this will be rectified?

Pniel
Level 2: Rookie

Re: Having trouble live streaming Netball Live?

Why would you be making customers pay over $250 for an Apple TV device when Chromecast is almost a quarter of the price?
Support Team
Support Team

Re: Having trouble live streaming Netball Live?

Hi @Pniel

 

We are not making you pay anything. 

 

We hope to have Chromecast available on iOS for the Suncorp Super Netball season. 

 

Thanks

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Pniel
Level 2: Rookie

Re: Having trouble live streaming Netball Live?

This season as it has been a long time coming?
Pniel
Level 2: Rookie

Re: Having trouble live streaming Netball Live?

I first asked about this 2 Years ago ..........
Pniel
Level 2: Rookie

Re: Having trouble live streaming Netball Live?

Can you confirm that the Netball App now supports casting via Chromecast on iOS ?

thanks

Support Team
Support Team

Re: Having trouble live streaming Netball Live?

Hi @Pniel

 

I have not had any communication from the technical team that this has been changed yet.

I will reach out to double check this with them. 

 

Thank you

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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