Level 1: Cadet


I have already purchased a subscription to the Netball Live app until June 2019 however when I try to watch match replays it is now telling me to renew my subscription.

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Support Team
Support Team

Re: Netball

Hey @Rachel49


Thanks for your post and I am sorry to hear that your Netball Live Pass is not working as expected. Firstly, there is some troubleshooting you can do on your device.


I'd recommend attempting these steps:


•    Please completely uninstall the app, restart the device & then redownload
•    Please make sure you have location settings turned on & allowed the AFL Live app to use your location
•    Please ensure you've cleared the cache on your device

Otherwise, I can check this out for you, if you can provide the following?


- Do you see any error messages? What are they specifically?

- Can you send a screenshot?

- What replay are you trying to watch?

- Where are you located?




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