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Support Team Kjorg
Support Team

Once again we apologise for the inconvenience caused and thank you for your patience as we worked through the video issue from round 1.   We’ve released an app update this morning that has rectified the issue  - please update your app to the latest v ...

Community Manager JesseS Community Manager
Community Manager

What is the Netball Live Pass? The Netball Live Pass gives you access to the follow: Every 2018 Australian Diamonds games and Suncorp Super Netball matches live, fast and data-free Live scores, player and team stats Full game replays Latest Netball ...

Elainenhc
Level 1: Cadet

I am subscribed. But whenever I click to watch a replay, it brings me to the restore subscription page.

This happened to me a couple of times and I’ve paying for something that I can’t watch!

chrystal2
Level 1: Cadet

Hi. I am no longer able to watch live games or relays on the netball live app. The app asks me to restore my subscription but then I get a "network error" message that tells me there is a technical problem and that it has been logged.

I have tried: cl ...

Pash
Level 2: Rookie

I have paid for netball live for the year, I can see short videos and they work, I am logged in, it tells me I have an active subscription, but I cannot see any full match replays other than the last round recent videos. I'm a Vodafone customer for e ...

Beth4
Level 1: Cadet

Absolutely terrible quality when streaming netball on the app using telstra 4G. Unacceptable when we are forced to be with telstra to watch on the app then cant even watch properly because the quality is so low. Could not even see where the ball was. ...

Tarpus
Level 1: Cadet

Hi team, it's great that the Netball Live app has the ability to use a Chromecast, but the app tries to serve up a HEVC stream, which all but the most expensive version does not support this video codec.

Can you please change the casting stream so tha ...

Cath725
Level 1: Cadet

Trying to stream the netball via my google chrome and cannot get it to work. Have tried all the suggestions of logging in and out and resubscribing and taking out my sim and starting again, uninstalled the app several times and it still wont work. It ...

Kellives
Level 1: Cadet

I’m trying to download netball live to my hisemse tv. The tv has Android version 4.2.2 and the google play store is telling me that ‘my devise isn’t compatible with this version’ how do I get the app on the tv?

L8Laura
Level 1: Cadet

Hi,

We’re now on Rd 5 & the app is STILL not working. This is not only frustrating but disappointing from a customer service perspective - there was Twitter support one minute but not anymore & now I have to register here (which is an effort) to seek ...

Joyous1
Level 1: Cadet

I have free access to the netball live app as a Telstra customer and my understanding is that I should be able to chromecast the two games that are not shown live. Correct? However the chromecast symbol does not appear when I'm watching a game on my ...