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Support Team Kjorg
Support Team

Once again we apologise for the inconvenience caused and thank you for your patience as we worked through the video issue from round 1.   We’ve released an app update this morning that has rectified the issue  - please update your app to the latest v ...

Community Manager JesseS Community Manager
Community Manager

What is the Netball Live Pass? The Netball Live Pass gives you access to the follow: Every 2018 Australian Diamonds games and Suncorp Super Netball matches live, fast and data-free Live scores, player and team stats Full game replays Latest Netball ...

Me132
Level 1: Cadet

Have you, Telstra, forgotten to transmit so that we can watch the netball live? App says watch now but nothing happens when you click on it. Please advise

Snaplv
Level 2: Rookie

Every to.e I click to watch live it asks for subscription. I press restore subscription, it says congrats on restoring, the after pressing done, I click to watch live and it asks for subscription again. Done it 5 times now and game about to start. So ...

Rachel49
Level 1: Cadet

I have already purchased a subscription to the Netball Live app until June 2019 however when I try to watch match replays it is now telling me to renew my subscription.

Elainenhc
Level 2: Rookie

I am subscribed. But whenever I click to watch a replay, it brings me to the restore subscription page.

This happened to me a couple of times and I’ve paying for something that I can’t watch!

LTS2
Level 1: Cadet

Hi there, I have a subscription to Netball Live as I’m a Telstra customer but I will be overseas in Belgium and Switzerland when the finals are on. Can I still access the app free of charge and is it data free still?

See-yo
Level 1: Cadet

I have paid for a year subscription to the Netball Live Pass and it has been working fine since I purchased in May 2018. Now it is asking for a subscription to use and then saying there is a server error! What is going on? Screenshots of my mobile to ...

Melanie85
Level 1: Cadet

How long does it take for netball replays to be uploaded? According to the Suncorp Super Netball viewing guide they should be uploaded and available to view four hours after a live match but the replay for today's game isn't available yet.

Karmellabella
Level 1: Cadet

There was is no sound coming from the live game. I was forced to update the app yesterday and now the sound has gone?

Lucybrown
Level 1: Cadet

I’m in the UK and watch every game. I hide the scores and stay off social media until I have caught up on the weekend games. Now that the full match replay tab has disappeared on the home screen it’s difficult to find the replays. You have to go into ...