ari_keet
Level 2: Rookie

server error - netball live

I subscribed and paid last night and every single replay available (I tried them all) give the same message when unable to play: "Server error - this video is temporarily unavailable"

I'v checked the forum and know you want to know the following:

Device: iPhone 7
OS Version: iOS 11.2.6
Service Provider: Coolnet 016
ADSL, Cable, NBN or Mobile: ADSL
Location: Israel

If it's not fixed by tomorrow I demand a refund, I really don't think I should have to pay for a subscription I've had for a day that doesn't work

Thanks

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Support Team
Support Team

Re: server error - netball live

Hi ari_keet, 

 

Apologies for the delay in responding. The netball app does work internationally but only for the Super Netball Series and you won't be able to access replays. 

 

Sorry for any inconvenience or frustration caused. 

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