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Level 1: Cadet

1km from Oakleigh Exchange, <1MBPS ADSL2+ slow speeds

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Hi, I live around 1km from Oakleigh exchange and get speeds around 1-2 Mbps down and ~1Mbps up. Sometimes the speed can drop as low as 0.1-0.2Mbps for extended periods of time.

 

Apparently the exchange has been congested for 18 months.

 

Please update on what is being done about this.

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: 1km from Oakleigh Exchange, <1MBPS ADSL2+ slow speeds

the DSLAM backhaul relief spreadsheet found via https://www.telstrawholesale.com.au/products/broadband/adsl-reports-plans.html doesn't show any planned upgrades for anything in Oakleigh

I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

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1 REPLY 1
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: 1km from Oakleigh Exchange, <1MBPS ADSL2+ slow speeds

the DSLAM backhaul relief spreadsheet found via https://www.telstrawholesale.com.au/products/broadband/adsl-reports-plans.html doesn't show any planned upgrades for anything in Oakleigh

I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

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