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Level 1: Cadet

Can't receive messages and calls but I can make them

I have a Telstra tempo prepaid phone attached to my byo plan.

i haven't been able to receive calls or messages for two days but I can make them.

my partner is also with Telstra but his phone is fine.

i live in cairns, queensland 

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2 REPLIES 2
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Level 23: Superhero

Re: Can't receive messages and calls but I can make them

Hello Pappi,

 

Again sounds like you have enabled barring in settings. Please check that it is off.

Thanks

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Can't receive messages and calls but I can make them

There is a national fault currently listed against mobile services, apparently there is an issue causing intermittent issues with calling, text and data services... no resolution is currently listed, but this might be playing a part, or might be coincidental
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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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